TechValidate Research on Dell: State of California

The responsiveness by our Dell licensing specialist has been great. He and team easily guided us through the entire process especially in some rocky moments during the transition to Dell.

Our Microsoft EA is very critical and we appreciate all the assistance we received from Dell while renewing our EA.

We are only 3 months into the EA but Dell has been responsive to our questions and available to meet and discuss issues. It’s been very helpful for us in understanding what is needed.

As we begin to move from on-prem to cloud-based Microsoft products, the expertise that our Dell account manager brings is critical to making the right decisions.

Dell provided the best pricing of the vendors that are authorized under the County of Riverside contract.

Easy to get answers for Microsoft products and licensing questions.

The Dell account team is excellent and very responsive at answering Microsoft questions and resolving issues. They are awesome!

Dell made our life easier when renewing.

Our Dell account manager is really knowledgeable! I can’t tell you how much benefit it is to have someone that knows what they are talking about.

They have helped us find the best EA plan and save money, and provide ideas for new capabilities.

We are more confident that services are accounted for, enabled, and being consumed.

Dell has helped by responding in a timely response. Dell also has extensive knowledge of the MS licensing that I haven’t been able to get from other vendors.

We are more confident going into our first true-up. Dell met with us months ago to review the process and clearly define a work plan to complete our upcoming true-up.

Very responsive to our questions and concerns. We are very impressed with our Dell EA team.

Dell helped answer many questions and made us feel confident we were licensing correctly for our needs.

Dell has helped us become more informed with the complexity of Microsoft licensing. This has helped us break down the licensing we provide to our customers.

I am confident I will get the correct answer with Dell.

Very thankful to have a representative who responds promptly to my requests and makes every effort to make sure I fully understand our licensing structure.