TechValidate Research on Datavail Database Services

22 Charts


Datavail Database Services Customer Research

Rate your experience with the following Datavail personnel.

Excellent Good Satisfactory Needs improvement

Service Delivery Manager
Dedicated US DBA
Dedicated Tier 3 Offshore DBA
Offshore DBAs (operational team)
Sales Executive
Project Manager

Datavail Database Services Customer Research

Please rate Datavail’s services specifically on the improvements achieved since your organization has engaged with Datavail.

Dramatically improved Greatly improved Improved Did not improve

DBA coverage
DBA expertise
Database availability
Database environment quality
Database reliability
Database performance

Datavail Database Services Customer Research

How do you utilize Datavail’s services?

Remote database management
95%
Onsite database management
4%
Database upgrades and migrations
64%
Database assessments and health checks
82%
Performance tuning
58%
Other
3%

Datavail Database Services Customer Research

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 16%
25-50%: 22%
10-25%: 24%
5-10%: 16%
0-5%: 11%
No savings: 11%

Datavail Database Services Customer Research

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

Lower database administration costs
42%
Helped improve the quality of our database administration
63%
It has helped us focus on our business rather than technology
27%
It has helped us achieve better round-the-clock coverage
81%
It has helped us reallocate staff resources
34%
It has helped us retain on-staff resources
15%

Datavail Database Services Customer Research

What challenges were you seeking to address when you hired Datavail to manage some or all of your database administration?

Lower costs
37%
Improve the quality of our database administration
56%
Help us focus on our business rather than technology
30%
Provide better coverage of our databases (i.e. 24x7, weekends/holidays)
82%
Reduce onstaff turnover or burnout
37%
Redeploy and/or augment onstaff resources
36%

Datavail Database Services Customer Research

Clients Cite Improved Coverage, Expertise, Availability, Quality & Reliability

Please rate Datavail’s services specifically on the improvements achieved since your organization has engaged with Datavail.

Dramatically improved Greatly improved Improved Did not improve

DBA coverage
DBA expertise
Database availability
Database environment quality
Database reliability
Database performance

Datavail Database Services Customer Research

Over Half of Datavail’s Clients Save 10-50% or More on Database Management

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more
6%
25-50%
18%
10-25%
32%
5-10%
20%

Datavail Database Services Customer Research

Better Coverage, Improved Quality & Reduced Costs: Clients Rank Benefits of Using Datavail

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

It has helped us achieve better round-the-clock coverage
74%
Helped improve the quality of our database administration
62%
Lower database administration costs
37%
It has helped us focus on our business rather than technology
33%
It has helped us reallocate staff resources
24%
It has helped us retain on-staff resources
16%

Datavail Database Services Customer Research

Clients Turn to Datavail for Myriad Database Services

How do you utilize Datavail’s services?

Remote database management
96%
Database assessments and health checks
80%
Performance tuning
67%
Database upgrades and migrations
65%
Onsite database management
7%

Datavail Database Services Customer Research

What challenges were you seeking to address when you hired Datavail to manage some or all of your database administration?

Provide better coverage of our databases (i.e. 24x7, weekends / holidays)
74%
Improve the quality of our database administration
60%
Lower costs
35%
Help us focus on our business rather than technology
29%
Redeploy and/or augment onstaff resources
28%
Reduce onstaff turnover or burnout
27%

Datavail Customer Research

Benefits achieved since hiring Datavail

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

It has helped us achieve better round-the-clock coverage
81%
Helped improve the quality of our database administration
70%
It has helped us reallocate staff resources
38%
Lower database administration costs
38%
It has helped us focus on our business rather than technology
24%

Datavail Database Services Customer Research

71% of Clients Surveyed Rated Datavail’s Services 4/5 Stars or Higher

How would you rate Datavail Database Services?

31%
10%
30%
11%
10%
6%
1%
1%
0%
0%

Datavail Database Services Customer Research

18% of Datavail Clients Achieved a 25-50% Cost Savings

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 6%
25-50%: 18%
10-25%: 32%
5-10%: 20%
0-5%: 6%
No savings: 18%

Datavail Database Services Customer Research

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

Helped us achieve better round-the-clock coverage
74%
Helped improve the quality of our database administration
62%
Lower database administration costs
37%
Helped us focus on our business rather than technology
33%
Helped us reallocate staff resources
24%
Helped us retain on-staff resources
16%

Datavail Database Services Customer Research

How would you rate Datavail Database Services?

31%
10%
30%
11%
10%
6%
1%
1%
0%
0%

Clients Cite Improved Database Coverage, Expertise, Availability, Quality and Reliability

Please rate Datavail’s services specifically on the improvements achieved since your organization has engaged with Datavail.

Dramatically improved Greatly improved Improved Did not improve

DBA coverage
DBA expertise
Database availability
Database quality
Database reliability

Clients Turn to Datavail for a Myriad of Database Services

How do you utilize Datavail’s services?

Remote database management
95%
Database assessments and health checks
72%
Database upgrades and migrations
63%
Performance tuning
59%
Onsite database management
9%
Other
5%

Datavail Manages All the Major Database Platforms

Which types of databases does Datavail manage for your company?

Microsoft SQL
64%
Oracle
50%
Oracle EBS
15%
MySQL
14%
DB2
4%
Microsoft SharePoint
3%

More than 2/3’s of Datavail’s Clients Save 10-50% or More on Database Management

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 7%
25-50%: 33%
10-25%: 29%
5-10%: 5%

Better Coverage, Improved Quality, Reduced Costs: Clients Rank Benefits of Using Datavail

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

It has helped us achieve better round-the-clock coverage
81%
Helped improve the quality of our database administration
67%
Lower database administration costs
35%
It has helped us reallocate staff resources
32%
It has helped us focus on our business rather than technology
23%
It has helped us retain on-staff resources
17%
Other
6%

Challenges To Overcome: Why Do Clients Look to Datavail for Database Support?

What challenges were you seeking to address when you hired Datavail to manage some or all of your database administration?

Provide better coverage of our databases (i.e. 24x7, weekends/holidays)
79%
Improve the quality of our database administration
63%
Lower costs
34%
Reduce onstaff turnover or burnout
32%
Redeploy and/or augment onstaff resources
28%
Help us focus on our business rather than technology
16%
Other
10%



More Research on Datavail Database Services