TechValidate Research on Datavail Database Services


Case Study: Computer Software Company Values DBA Expertise

Introduction

This case study of a medium enterprise computer software company is based on a June 2015 survey of Datavail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Datavail allows us to have access to DBA resources without having to staff a full time DBA on our staff. Specifically if/when we have a DB problem like a corrupt table Datavail gives us the expertise needed to recover.”

Challenges

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)
    • Not enough DB work to justify full time employee

Use Case

  • Manages the following types of databases with Datavail:
    • MySQL
  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks

Results

  • Has achieved the following benefits since hiring Datavail:
    • Improved round-the-clock coverage
    • We get DB help when we need it without having to have a DBA on staff
  • Rated the following Datavail services in terms of improvement to their organization:
    • DBA coverage: greatly improved
    • DBA expertise: improved
    • Database availability: improved
    • Database quality: improved
    • Database reliability: improved




About This Data

This data was sourced directly from verified users of Datavail Database Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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