TechValidate Research on Datavail Database Services


Datavail Database Services Case Study

Tallgrass Energy Partners: Datavail saved us 25-50% of database admin costs

Introduction

This case study of Tallgrass Energy Partners is based on an August 2017 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service.

“Datavail helped our organization save costs and improve the quality of our database administration.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Provide better coverage of their databases (i.e. 24×7, weekends / holidays)

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following way:
    • Remote database management
  • Rate the following Datavail personnel:
    • Service Delivery Manager: good
    • Dedicated US DBA: excellent
    • Dedicated Tier 3 Offshore DBA: good
    • Offshore DBAs (operational team): good
    • Sales Executive: good

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefit since hiring Datavail:
    • Improved round-the-clock coverage
  • Saved 25-50% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: greatly improved
    • Database availability: greatly improved
    • Database environment quality: greatly improved
    • Database reliability: greatly improved
    • Database performance: improved




About This Data

This data was sourced directly from verified users of Datavail Database Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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