TechValidate Research on Datavail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Datavail. TechValidate stands behind the authenticity of all published data. Learn more »



762 Customers Surveyed

7,179 Data Points Collected

43 Published TechFacts

25 Published Charts

215 Published Case Studies



Selected Research Highlights


Datavail Database Services Case Study

Medium Enterprise Retail Company – “Improved application up-time and a better customer experience.”

Introduction

This case study of a medium enterprise retail company is based on a September 2018 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Monitoring and support of our local databases have helped us improve application uptime and drive a better experience for our guests and associates.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Lower costs
    • Improve database administration quality
    • Focus on their business rather than technology
    • Reduce on staff turnover or burnout

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks
  • Rate the following Datavail personnel:
    • Service Delivery Manager: good
    • Dedicated US DBA: good
    • Offshore DBAs (operational team): good
    • Sales Executive: satisfactory

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Lowered database administration costs
    • Improved the quality of their database administration
  • Saved 25-50% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: dramatically improved
    • database availability: improved
    • database environment quality: improved
    • database reliability: improved
    • database performance: improved

Datavail Manages All the Major Database Platforms

Which types of databases does Datavail manage for your company?

Microsoft SQL
64%
Oracle
50%
Oracle EBS
15%
MySQL
14%
DB2
4%
Microsoft SharePoint
3%

Datavail Database Services Customer Research

18% of Datavail Clients Achieved a 25-50% Cost Savings

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 6%
25-50%: 18%
10-25%: 32%
5-10%: 20%
0-5%: 6%
No savings: 18%

Datavail Database Services Case Study

Small Business Computer Services Company – Datavail helped “improve overall stability.”

Introduction

This case study of a small business computer services company is based on a September 2018 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Datavail has greatly reduced the need for us to have our senior staff on call for database-related issues and has helped us to improve overall stability.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)
    • Reduce onstaff turnover or burnout
    • Redeploy and/or augment onstaff resources

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks
    • Performance tuning
  • Rate the following Datavail personnel:
    • Service Delivery Manager: good
    • Dedicated US DBA: excellent
    • Dedicated Tier 3 Offshore DBA: excellent
    • Offshore DBAs (operational team): good

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Improved the quality of their database administration
    • Focused on their business rather than technology
    • Improved round-the-clock coverage
    • Reallocated staff resources
  • Saved 0-5% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: dramatically improved
    • database availability: greatly improved
    • database environment quality: greatly improved
    • database reliability: greatly improved
    • database performance: greatly improved

Datavail Allows Us To Focus on Growing the Business

Datavail provides knowledgeable and professional staff to resolve issues quickly and allows the company to focus on growing the business.

IT Professional, Medium Enterprise Insurance Company

Datavail Database Services Customer Testimonial

Consistent DBA support 24 × 7 and reduced cost has helped quite a bit.

Database Manager, Small Business Healthcare Company



More to Explore



About Datavail

Datavail provides a broad range of services in support of databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint. Datavail is a leading provider of data integration and database administration services in North America, offering 24×7 managed database, applications, and BI/DW services, design, architecture, and consulting.

Datavail Website   Datavail Website