TechValidate Research on Datavail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Datavail. TechValidate stands behind the authenticity of all published data. Learn more »



814 Customers Surveyed

7,604 Data Points Collected

202 Published TechFacts

54 Published Charts

215 Published Case Studies



Selected Research Highlights


Datavail Database Services Case Study

HealthMEDX – “We have been able to raise the bar on our primary services and, as a result of hiring this partner, lower our TCO.”

Introduction

This case study of HealthMEDX is based on an August 2017 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service.

“We have been able to raise the bar on our primary services and, as a result of hiring this partner, lower our TCO.”
- Chris Bingham, IT Vice President

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Lower costs
    • Improve database administration quality
    • Provide better coverage of their databases (i.e. 24×7, weekends / holidays)
    • Reduce onstaff turnover or burnout

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks
    • Performance tuning
    • DatAvail supports our day to day SQL needs ranging from development assistance to user experience enhancements
  • Rate the following Datavail personnel:
    • Service Delivery Manager: excellent
    • Dedicated US DBA: excellent
    • Dedicated Tier 3 Offshore DBA: excellent
    • Offshore DBAs (operational team): excellent
    • Sales Executive: excellent
    • Project Manager: excellent

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Lowered database administration costs
    • Improved the quality of their database administration
    • Focused on their business rather than technology
    • Reallocated staff resources
    • Retained on-staff resources
  • Saved 25-50% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: dramatically improved
    • DBA expertise: dramatically improved
    • Database availability: dramatically improved
    • Database environment quality: dramatically improved
    • Database reliability: dramatically improved
    • Database performance: greatly improved

Datavail Database Services Customer Testimonial

Allowed us to save costs. Scalability, easy to add more licenses or features, providers take care to keep their platforms updated, flexibility pay-as-you-go model.

IT Manager, Large Enterprise Retail Company

Datavail Database Services Case Study

Large Enterprise Hospitality Company

Introduction

This case study of a large enterprise hospitality company is based on an August 2016 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Datavail has been a true partner to us, doing whatever it takes to support our environment. Talented people and commitment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Lower costs
    • Improve database administration quality
    • Focus on their business rather than technology
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks
  • Rate the following Datavail personnel:
    • Service Delivery Manager: satisfactory
    • Dedicated US DBA: excellent
    • Dedicated Tier 3 Offshore DBA: excellent
    • Offshore DBAs (operational team): excellent
    • Sales Executive: excellent
    • Project Manager: satisfactory

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Lowered database administration costs
    • Improved the quality of their database administration
    • Focused on their business rather than technology
    • Improved round-the-clock coverage
  • Has saved 5-10% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: greatly improved
    • Database availability: greatly improved
    • Database environment quality: greatly improved
    • Database reliability: improved
    • Database performance: improved

Datavail Customer Research

How responsive has Datavail been to your needs?

Extremely responsive
41%
Very responsive
50%
Somewhat responsive
9%

Datavail Customer Research

How has the Great Resignation affected your business goals?

Delayed important innovations
55%
Missed opportunities
55%
Inability to roll out new technology
38%
Decreased business agility
34%
Negative customer experience
32%
Lowered revenue
20%
Lowered growth rates
16%
Inability to expand into new markets
7%
Lowered customer lifetime value
4%

Datavail Database Services Customer Testimonial

Consistent DBA support 24 × 7 and reduced cost has helped quite a bit.

Database Manager, Small Business Healthcare Company



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About Datavail

Datavail provides a broad range of services in support of databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint. Datavail is a leading provider of data integration and database administration services in North America, offering 24×7 managed database, applications, and BI/DW services, design, architecture, and consulting.

Datavail Website   Datavail Website