TechValidate Research on Datavail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Datavail. TechValidate stands behind the authenticity of all published data. Learn more »



581 Customers Surveyed

5,403 Data Points Collected

43 Published TechFacts

25 Published Charts

215 Published Case Studies



Selected Research Highlights


Datavail Database Services Customer Satisfaction Rating

An IT Architect at a large enterprise aerospace & defense company would be very likely to recommend Datavail Database Services for this reason:

Cost savings and 24×7 support.

Datavail Database Services Customer Research

18% of Datavail Clients Achieved a 25-50% Cost Savings

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 6%
25-50%: 18%
10-25%: 32%
5-10%: 20%
0-5%: 6%
No savings: 18%

Datavail Database Services Case Study

Rationalenterprise.Com: Datavail “very responsive”

Introduction

This case study of rationalenterprise.com is based on a September 2018 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service.

“Datavail was able in 2 years to replace 90% of my daily tasks and efforts managing the database. We achieved 100% monitoring goals and 80% action goals.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Database assessments and health checks
  • Rate the following Datavail personnel:
    • Service Delivery Manager: excellent
    • Dedicated Tier 3 Offshore DBA: excellent
    • Offshore DBAs (operational team): excellent
    • Sales Executive: excellent
    • Project Manager: excellent

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Improved the quality of their database administration
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: improved
    • database reliability: greatly improved

Datavail Database Services Customer Research

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

Lower database administration costs
42%
Helped improve the quality of our database administration
63%
It has helped us focus on our business rather than technology
27%
It has helped us achieve better round-the-clock coverage
81%
It has helped us reallocate staff resources
34%
It has helped us retain on-staff resources
15%

Case Study: Datavail Helps Large Restaurant Chain “Focus on their Business”

Introduction

This case study of a large enterprise hospitality company is based on a May 2015 survey of Datavail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Employing services from Datavail has allowed our team to focus on more pressing business matters, and deliver better results to our customers.”

Challenges

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Focus on their business rather than technology
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)
    • Reduce onstaff turnover or burnout
    • Redeploy and/or augment onstaff resources

Use Case

  • Manages the following type of database with Datavail:
    • Microsoft SQL
  • Utilizes Datavail in the following way:
    • Remote database management

Results

  • Has achieved the following benefits since hiring Datavail:
    • Improved the quality of their database administration
    • Focused on their business rather than technology
    • Improved round-the-clock coverage
    • Reallocated staff resources
    • Retained on-staff resources
  • Rated the following Datavail services in terms of improvement to their organization:
    • DBA coverage: Dramatically Improved
    • DBA expertise: Greatly Improved
    • Database availability: Improved
    • Database quality: Greatly Improved
    • Database reliability: Dramatically Improved

High Level of Talent – without spending “a lot more money”

We couldn’t possibly attract and retain the level of DBA talent we have at our disposal from Datavail without spending a LOT more money.

George Amols, Technology Architecture Manager, Mary Washington Healthcare



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About Datavail

Datavail provides a broad range of services in support of databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint. Datavail is a leading provider of data integration and database administration services in North America, offering 24×7 managed database, applications, and BI/DW services, design, architecture, and consulting.

Datavail Website   Datavail Website