TechValidate Research on Datavail Database Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Datavail Database Services. TechValidate stands behind the authenticity of all published data. Learn more »



359 Customers Surveyed

3,002 Data Points Collected

24 Published TechFacts

22 Published Charts

181 Published Case Studies



Selected Research Highlights


Datavail Provides “Expertise on Difficult Technological Questions”

Datavail has improved our coverage for database monitoring. They have provided expertise needed on difficult technological questions. They provide the skilled resources necessary to augment our current DBA staff.

IT Director, Non Profit

Datavail “Solved our 24×7 Needs”

Datavail solved our 24×7 DBA support needs by providing an experienced offshore team. Datavail helped us to solve issues with Oracle technologies.

Database Manager, Global 500 Professional Services Company

Datavail Database Services Customer Research

How would you rate Datavail Database Services?

31%
10%
30%
11%
10%
6%
1%
1%
0%
0%

Datavail Database Services Customer Research

Better Coverage, Improved Quality & Reduced Costs: Clients Rank Benefits of Using Datavail

What benefits have you achieved since hiring Datavail to manage some or all of your database administration?

It has helped us achieve better round-the-clock coverage
74%
Helped improve the quality of our database administration
62%
Lower database administration costs
37%
It has helped us focus on our business rather than technology
33%
It has helped us reallocate staff resources
24%
It has helped us retain on-staff resources
16%

Datavail Database Services Case Study

Medium Enterprise Media & Entertainment Company

Introduction

This case study of a medium enterprise media & entertainment company is based on a September 2018 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Datavail helped our organization save costs and improve the quality of our database administration.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Focus on their business rather than technology

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database assessments and health checks
  • Rate the following Datavail personnel:
    • Service Delivery Manager: Excellent
    • Dedicated US DBA: Excellent
    • Dedicated Tier 3 Offshore DBA: Excellent
    • Offshore DBAs (operational team): Excellent
    • Sales Executive: Excellent
    • Project Manager: Excellent

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Improved the quality of their database administration
    • Focused on their business rather than technology
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: Greatly improved
    • DBA expertise: Greatly improved
    • database availability: Greatly improved
    • database environment quality: Greatly improved
    • database reliability: Greatly improved
    • database performance: Greatly improved

Case Study: S&P 500 Financial Services Company Achieves “Peace of Mind” with Datavail

Introduction

This case study of a S&P 500 financial services company is based on a June 2015 survey of Datavail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Datavail has allowed us peace of mind due to their database monitoring and managing of database jobs that improve database effectiveness. We have a long-standing relationship with them. They’ve been responsive to our needs. They are competitive from a cost standpoint.”

Challenges

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)

Use Case

  • Manages the following types of databases with Datavail:
    • Oracle
  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database assessments and health checks

Results

  • Has achieved the following benefits since hiring Datavail:
    • Improved the quality of their database administration
    • Improved round-the-clock coverage
  • Rated the following Datavail services in terms of improvement to their organization:
    • DBA coverage: improved
    • DBA expertise: improved
    • Database availability: improved
    • Database quality: improved
    • Database reliability: improved


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About Datavail Database Services

Datavail provides a broad range of services in support of databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint. Datavail is a leading provider of data integration and database administration services in North America, offering 24×7 managed database, applications, and BI/DW services, design, architecture, and consulting.

Datavail Database Services Website   Datavail Website