TechValidate Research on Datavail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Datavail. TechValidate stands behind the authenticity of all published data. Learn more »



622 Customers Surveyed

5,852 Data Points Collected

43 Published TechFacts

25 Published Charts

215 Published Case Studies



Selected Research Highlights


Datavail Database Services Case Study

Large Enterprise Health Care Company – “Very good DBA support at a fair price.”

Introduction

This case study of a large enterprise health care company is based on a July 2017 survey of Datavail Database Project Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Very good DBA support at a fair price. Very good relationship and allows us to have fewer DBAs to support our environment.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Project Services:

  • Addressed the following challenges using Datavail:
    • Gain database administration expertise
    • Have faster execution
    • After hours support (offshore)

Use Case

The key features and functionalities of Datavail Database Project Services that the surveyed company uses:

  • Completed the following projects with Datavail:
    • Platform / cloud migration projects
    • Performance tuning projects
    • Database upgrades, platform migrations, R12 Upgrades
  • Rates their experiences with Datavail personnel:
    • US DBA: good
    • Offshore Tier 3 DBA: good
    • DBA Team: good
    • Sales Executive: unsatisfactory
    • Project Manager: good

Results

The surveyed company achieved the following results with Datavail Database Project Services:

  • Agreed that DataVail accomplished the following during the scoping process:
    • Captured the data into a concise statement of work
    • Adopted a drive to understand unique business drivers, including key dates & stakeholders
    • Quickly started projects
    • Provided competitive pricing
  • Indicates their level of agreement with the following statements:
    • at project kickoff, the objectives were clearly captured: agree
    • requirements were effectively implemented: strongly agree
    • project status was communicated in an effective manner: agree
    • the project delivered desired business results: strongly agree
    • the quality of project deliverables was satisfactory: agree

Datavail Database Services Customer Research

Datavail Customers Saved up to 10% and More

Please estimate the cost savings you achieved with Datavail’s remote database management services.

50% or more: 9%
25-50%: 26%
10-25%: 27%

Datavail has allowed us to stop being afraid of the burden of database management and optimization. With their help, we can focus on the special things that we create as an organization but avoid the database specific issues that we didn’t know or understand well.

IT Manager, Small Business Computer Services Company

Datavail Database Services Customer Testimonial

We are able to achieve 24 × 7 coverage for less money than two full time Oracle DBA’s would cost.

IT Manager, Small Business Healthcare Company

Datavail Manages All the Major Database Platforms

Which types of databases does Datavail manage for your company?

Microsoft SQL
64%
Oracle
50%
Oracle EBS
15%
MySQL
14%
DB2
4%
Microsoft SharePoint
3%

Datavail Database Services Case Study

Fortune 500 Electronics Company – Greatly improves weekend support model with Datavail

Introduction

This case study of a Fortune 500 electronics company is based on a September 2016 survey of Datavail Database Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Greatly improved the weekend support model as well as increased our comfort level of having a DBA support team when needed. They are very responsive to issues and requests and knowledgeable on the areas they support for us.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services:

  • Wanted to address the following challenges when they hired Datavail:
    • Improve database administration quality
    • Provide better coverage of their databases (i.e. 24×7, weekends/holidays)

Use Case

The key features and functionalities of Datavail Database Services that the surveyed company uses:

  • Utilizes Datavail in the following ways:
    • Remote database management
    • Database upgrades and migrations
    • Database assessments and health checks
    • Performance tuning
  • Rate the following Datavail personnel:
    • Service Delivery Manager: excellent
    • Dedicated US DBA: excellent
    • Dedicated Tier 3 Offshore DBA: excellent
    • Offshore DBAs (operational team): excellent
    • Sales Executive: good
    • Project Manager: excellent

Results

The surveyed company achieved the following results with Datavail Database Services:

  • Has achieved the following benefits since hiring Datavail:
    • Lowered database administration costs
    • Improved the quality of their database administration
    • Improved round-the-clock coverage
  • Has saved 5-10% of costs with Datavail’s remote database management services.
  • Resulted in the following since they’ve engaged with Datavail:
    • DBA coverage: greatly improved
    • DBA expertise: greatly improved
    • Database availability: greatly improved
    • Database environment quality: greatly improved
    • Database reliability: greatly improved
    • Database performance: greatly improved


More to Explore



About Datavail

Datavail provides a broad range of services in support of databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint. Datavail is a leading provider of data integration and database administration services in North America, offering 24×7 managed database, applications, and BI/DW services, design, architecture, and consulting.

Datavail Website   Datavail Website