TechValidate Research on SANsymphony™

405 TechFacts – Page 2 of 14


SANsymphony™ Customer Review

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Quick to respond, very empathetic and thorough with complete solutions.

SANsymphony™ Customer Review

4.5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Very prompt at responding to queries, clear in their communications, work hard to understand the issues and provide good instructions on how to diagnose and resolve them.

Would you recommend the DataCore Technical Support team, and if so, why?

As per the previous response. We trust Datacore Technical Support to be available at any time and they will work hard to get the issue resolved.

SANsymphony™ Customer Review

4/5 Stars

Please describe your experience when calling DataCore Technical Support:

Response time is very good and the technical staff is keen to resolve issues as you would hope.

Would you recommend the DataCore Technical Support team, and if so, why?

Yes – they are amongst the best of the numerous external support teams we rely on.

SANsymphony™ Customer Review

4.5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Great guys, always willing to help.

Would you recommend the DataCore Technical Support team, and if so, why?

Yes, great team, very knowledgable.

SANsymphony™ Customer Review

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Quickest support line I’ve ever got through to, very helpful and knowledgable engineers who help you through from start to finish, remotely connecting when required, I was extremely impressed and feel confident in the event anything goes wrong that we have experienced engineers available to us.

Would you recommend the DataCore Technical Support team, and if so, why?

Yes absolutely, 100%.

SANsymphony™ Customer Review

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

I always have a very good experience when talking to Datacore support – the staff are always very knowledgeable in the working of the product.

Would you recommend the DataCore Technical Support team, and if so, why?

I would recommend the support team based on their knowledge and pragmatic approach to solving issues. I always feel in safe hands when I have to call.

SANsymphony™ Customer Review

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Quick and accurate responses. Custhelp ticket system is outstanding. Also, technical managers are accessible if needed. Even commenting about the documentation is possible.

Would you recommend the DataCore Technical Support team, and if so, why?

So far I’ve had a very good experience.

SANsymphony™ Customer Review

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

They have been very responsive every time that I’ve called and have been able to resolve my issues in a timely manner.

Would you recommend the DataCore Technical Support team, and if so, why?

They are quick to respond and able to resolve issues in a timely manner.

SANsymphony™ Customer Review

4/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

DataCore allowed me to use both internal and external storage to create a single storage pool. I don’t have to be concerned with where the volumes actually reside in regards to available space on the individual storage drives. The ability to mirror storage pools also gives me a level of redundancy that I didn’t have before.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

The mirroring capability allows me to perform maintenance on the storage devices without adversely affecting applications. Setting up additional volumes is quick and painless.

SANsymphony™ Customer Review

DataCore SDS – Best HA SAN Solution

4/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

Best HA SAN solution I have had experience with.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Confidence in being able to perform maintenance on group members without downtime.

SANsymphony™ Customer Review

DataCore SDS – Almost non-existent Downtime

4.5/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

A very intelligent software.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Downtime is almost non-existent.

SANsymphony™ Customer Review

DataCore SDS Simplifies your Transition to a Software Defined Datacenter

5/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

DataCore ist eine Speichervirtualisierungssoftware die Speicheranbindung einfach und extrem redundant macht.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Updates, Upgrades, Wartungen einfach das Daily Business ist so viel einfacher mit DataCore.

SANsymphony™ Customer Review

DataCore SDS is Powerful, Reliable and Cost-effective

5/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

Leistungsstarkes, zuverlässiges und kosteneffektives Speicherverwaltungssystem mit zukunftsorientierten Techniken.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Zeit- und Kostenersparnis, Flexibilität, Erhöhung der Verfügbarkeit

SANsymphony™ Customer Review

DataCore SDS – Truly Software Defined, Hardware Independent Storage Solution, P1

4/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

Really SW defined, no special hardware required.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Hardware independence.

SANsymphony™ Customer Review

DataCore SDS – Seamless Integration and Virtually No Downtime

4/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

Unsere DataCore Storage Lösung fügt sich nahtlos in unsere IT-Infrastruktur ein. Unser LINUX- , Windows- und VMware-Umfeld wird ausfallsicher von SANsymphony_V mit dem benötigtem Storage bedient. Durch diese Ausfallsicherheit gibt es so gut wie keine Downzeiten der Storage-Umgebung

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

Unser Datenbestand konnte in den bisher 12 Jahren Einsatz von Datacore problemlos und dynamisch wachsen. Auch der Wechsel zu neuer Hardware war jeweils problemlos.

SANsymphony™ Customer Review

DataCore SDS – Very Powerful!

4/5 Stars

How would you describe DataCore SDS to a friend or colleague?:

A very powerful piece of software for storage virtualization. A market leader from my point of view.

SANsymphony™ Customer Review

DataCore SDS Frees you from Vendor Lock-in

5/5 Stars

How would you describe DataCore SDS to a friend or colleague?

Stuff that performs very well without being strung to a vendor or a technology.

In a few sentences, describe the biggest benefits you have seen since implementing DataCore storage virtualization software:

The reasonable overall cost.

SANsymphony™ Customer Review

DataCore Delivers World Class Customer Support

4/5 Stars

Please describe your experience when calling DataCore Technical Support:

Schnelle Reaktion
Kompetente Hilfe

Would you recommend the DataCore Technical Support team, and if so, why?

Ich würde den Support aus oben genannten Gründen empfehlen.

SANsymphony™ Customer Review

Industry Leading Support from DataCore

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

On of the best support experiences out there.

Would you recommend the DataCore Technical Support team, and if so, why?

Indeed. Very compotent, polite and always helpfull support team. I like.

SANsymphony™ Customer Review

DataCore Sets the Standard for Support

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Ich habe sehr gute Erfahrungen mit dem Support von Datacore, die Antwortzeiten sind sehr schnell und es gibt sehr schnell eine Lösung

Would you recommend the DataCore Technical Support team, and if so, why?

Ja, ich würde den Support jederzeit empfehlen, die Antworten sind sehr hilfreich und kompetent

SANsymphony™ Customer Review

DataCore Customers are Impressed

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Wahnsinnig schnell, kompetent und lösungsorientiert. Bin immer wieder beeindruckt.

Would you recommend the DataCore Technical Support team, and if so, why?

Auf jeden Fall. Support ist wahnsinnig schnell, kompetent und lösungsorientiert.

SANsymphony™ Customer Review

DataCore SDS – Hardened and Reliable

4.5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Only had contact with the support for the approval of the infrastructure update and that communication was good.

Would you recommend the DataCore Technical Support team, and if so, why?

Good thing I haven’t had to call with an issue yet, but that just shows how reliable and hardened the solution is.

SANsymphony™ Customer Review

DataCore Customer Support Sets the Bar

5/5 Stars

Please describe your experience when calling DataCore Technical Support:

Always the fastest, friendliest and BEST support compared to other companies which we call sometimes.

Would you recommend the DataCore Technical Support team, and if so, why?

Because they do not give up on anything we have to solve and they are working fast.

SANsymphony™ Customer Testimonial

DataCore – the Foundation for the Software Defined Datacenter

Es ist einfach neue Technologien zu übernehmen und das Storagesystem zu erweitern. Zum einen kann unterschiedliche Hardware flexibel eingesetzt werden kann und andererseits mehrere Protokolle (FC, iSCSI, …) gesprochen werden.

Mike Felber, Storage Administrator, Kommunaler Sozialverband Sachsen

SANsymphony™ Customer Testimonial

DataCore SDS – Freedom and Flexibility

gibt Freiheit und Flexibilität in jede Entwicklungsrichtung

IT Manager, Small Business Industrial Manufacturing Company

SANsymphony™ Customer Testimonial

DataCore SDS – the Fast Path to Efficient Storage Management

Datacore unterstützt neue Hardware und auch neue Betriebssysteme. Die Einführung bzw. Aktualisierung der Datacore-Software ist problemlos möglich und lässt sich sehr schnell umsetzen.

Ralf Arnold, IT Professional, Euroglas

SANsymphony™ Customer Testimonial

DataCore SDS – Cost Effective Freedom from Vendor Lock-in

The main benefit of Datacore’s Solution is the free choice of storage types to use. You’re not tied down by a massive and expensive dual and replicating System from the same vendor. You can choose different Vendors and storage types to gain your needed Performance and data availability/security. With a moderate setting of “use really only NEEDED features” you will be able to receive a high-quality solution with Performance for all your needs.

IT Architect, Medium Enterprise Banking Company

SANsymphony™ Customer Testimonial

DataCore SDS Eases Migration to the Software Defined Datacenter

Die Speichervirtualisierung war für uns neu. Mit DC konnte dies sehr einfach umgesetzt werden.
Nun in der 2. Generation haben wir die Option VirtualSAN umgesetzt. Zunächst hatten wir Zweifel, allerdings zu unrecht, wie sich mittlerweile gezeigt hat.

IT Administrator, Medium Enterprise Computer Software Company

SANsymphony™ Customer Testimonial

DataCore Simplifies Your Migration to a Software Defined Datacenter

Since DataCore doesn’t differentiate between the storage presented, integration of new storage types is very easy. With the capabilities and the logic being inside of DataCore the storage ASICs are less important. Raw performance throughput and connectivity play a much stronger role than before.

Christian vom Bruck, IT Analyst, Lhoist Recherche & Developpement S.A.

SANsymphony™ Customer Testimonial

DataCore SDS Simplifies Adding New Technologies

Erweiterung um zusätzlichen Speicher ist dank der Pooltechnologie und der völligen Hersteller-Unabhängigkeit jederzeit möglich und sehr einfach.

Sascha Heilmann, IT Administrator, Berufsgenossenschaft Energie Textil Elektro Medienerzeugnisse




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