TechValidate Research on Intel Corporation Datacenter Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of Intel Corporation Datacenter Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



191 Customers Surveyed

1,376 Data Points Collected

43 Published TechFacts

36 Published Charts

10 Published Case Studies



Selected Research Highlights


Intel Data Center Solutions Group Customer Research

Ordering Systems

When you are ordering from a server system supplier, what do you look for in an ordering system?

Clear view of inventory availability
79%
If a product is unavailable, it provides alternate comparable recommendations
74%

Intel Data Center Solutions Group Customer Research

Customer Confidence Ordering from DSG

When you purchase server systems and components from Intel DSG, are you confident that your order will be delivered to meet these conditions.

Complete
70%
To the correct location
68%
On time
62%
Undamaged
62%

Intel Data Center Solutions Group Customer Statistic

79% of surveyed IT organizations said that in the last 12 months, one of the main challenges they have experienced with supplying server systems to their customers is that component lead times are very extended.

79%

Intel HPC Server Systems Case Study

Small Business Computer Hardware Company

Introduction

This case study of a small business computer hardware company is based on an April 2021 survey of Intel HPC Server Systems customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Intel HPC Server Systems :

  • The challenges/pain points they have experienced with high performance (HPC) server systems from ANY server vendors in the past:
    • Part failures
    • Early ship systems not available early enough
    • Parts becoming unavailable
  • Why they purchased Intel HPC Server Systems:
    • Flexible configuration options (memory, storage, etc.)
    • Quality of server components
    • Confidence in the Intel brand
    • Strong service and support
    • DSG’s strong commitment to a long-term partnership
    • Favorable pricing

Use Case

The key features and functionalities of Intel HPC Server Systems that the surveyed company uses:

  • They prefer Intel HPC server systems to other competitive HPC systems.
  • The Intel HPC server system attributes that are most important/valuable to their organization:
    • Speed/Performance
    • Reliability
    • Timely availability of systems
  • They rate their experience with Intel HPC server systems as excellent.
  • Rates Intel HPC server systems in the following areas as compared to competitive alternatives:
    • overall Value: better
    • product Quality: significantly Better
    • meets Cooling Requirements: better
    • availability to buy: significantly Better
    • technical support: superior

Results

The surveyed company achieved the following results with Intel HPC Server Systems :

  • The benefits that their customers have experienced since working with Intel HPC server systems:
    • Workloads running at published performance levels
    • Excellent reliability
    • Strong demand from their customers for more of the servers
  • They are very confident that Intel HPC server systems will meet their expectations for running their HPC workloads.
  • They agree with the following statements:
    • Our customers are highly satisfied with their Intel HPC server systems
    • Our business grows because of higher demand for Intel HPC server systems
    • Intel has been a valuable partner for us to deliver quality HPC servers to our customers

Intel HPC Server Systems Customer Statistic

Intel DSG Server Systems

75% of surveyed organizations prefer Intel HPC server systems to other competitive HPC systems.

75%

Intel HPC Server Systems Case Study

Small Business Computer Hardware Company

Introduction

This case study of a small business computer hardware company is based on an April 2021 survey of Intel HPC Server Systems customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Intel HPC Server Systems :

  • The challenges/pain points they have experienced with high performance (HPC) server systems from ANY server vendors in the past:
    • Part failures
    • Parts becoming unavailable
    • Poor energy efficiency/cooling
  • Why they purchased Intel HPC Server Systems:
    • Quality of server components
    • Confidence in the Intel brand
    • Strong service and support

Use Case

The key features and functionalities of Intel HPC Server Systems that the surveyed company uses:

  • They prefer Intel HPC server systems to other competitive HPC systems.
  • The Intel HPC server system attributes that are most important/valuable to their organization:
    • Reliability
    • Cooling features
    • Strong technical support
  • They rate their experience with Intel HPC server systems as great.
  • Rates Intel HPC server systems in the following areas as compared to competitive alternatives:
    • overall Value: significantly Better
    • product Quality: superior
    • performance: significantly Better
    • meets Cooling Requirements: significantly Better
    • technical support: superior

Results

The surveyed company achieved the following results with Intel HPC Server Systems :

  • The benefits that their customers have experienced since working with Intel HPC server systems:
    • Excellent reliability
    • Advanced warranty / parts replacement
    • Superior technical service and support
  • They are very confident that Intel HPC server systems will meet their expectations for running their HPC workloads.
  • They agree with the following statements:
    • Our customers are highly satisfied with their Intel HPC server systems
    • Intel has been a valuable partner for us to deliver quality HPC servers to our customers


More to Explore



About Intel Corporation Datacenter Solutions

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations.

  Intel Corporation Website