TechValidate Research on Schneider Electric Data Centres

22 Charts


Schneider Electric Data Centres Customer Research

Have you ever used Schneider Electric white papers to help justify a data center project decision?

Yes: 78%
No: 22%

Schneider Electric Data Centres Customer Research

For your data center management software, which of the following naming nomenclatures would have the most meaning to you?

StruxureWare(i.e. StruxureWare Management, StruxureWare Operations, etc.): 13%
InfraStruxure(i.e. InfraStruxure Management, InfaStruxure Operations, etc...): 13%
StruxureWare for Data Centers: 17%
InfraStruxure for Data Centers: 17%
Other: 42%

Government IT Initiatives Customer Research

Where do you need the most help complying with the Data Center Optimization Initiative, (DCOI)?

Better understanding of the DCOI
50%
How to measure PUE
22%
Cost savings and avoidance
19%

Government IT Initiatives Customer Research

What cost savings do you expect to realize from complying with the DCOI?

Under 5%: 41%
5% - 9%: 23%
10% - 14%: 14%
15% - 19%: 9%
20% - 24%: 5%
25% +: 9%

Government IT Initiatives Customer Research

Of the following DCOI metrics, please rank them in order of what is most important to you (1 most important – 6 least important)

1 (most important) 2 3 4 5 6 (least important)

Energy Metering
PUE
Virtualization
Server Utilization
Facility Utilization
Consolidation

Government IT Initiatives Customer Research

When do you plan to start complying with the DCOI?

0 - 6 months
28%
6 - 12 months
33%
12 - 18 months
22%
18 - 24 months
11%
24 + months
6%

Government IT Initiatives Customer Research

What is your current Power Usage Effectiveness, PUE?

Under 1.5: 33%
1.5 - 1.9: 20%
2.0 - 2.4: 13%
2.5 - 3.4: 7%
3.5 or higher: 27%

Schneider Electric Data Center Infrastructure Management (DCIM) Customer Research

What percent of overall cost savings in your data center have you seen by using Schneider Electric’s DCIM solution?

31%-40%
38%
21-30%
31%
10% or less
13%
11-20%
13%
Greater than 50%
6%

Purchasing Drivers for DCIM

What were the drivers for purchasing a DCIM solution?

Better management of data center capacity
44%
Identifying problems that could threaten availability
46%
Better visibility and manageability of assets and status
58%
Reducing energy consumption
24%
Improving data center customer service
26%
Increasing utilization of IT assets
26%
Reducing staff costs
18%

In what ways do you benefit from Schneider Electric’s Operation Services Portfolio?

In what ways do you benefit from Schneider Electric’s Vendor Management, Managed Maintenance or Critical Facility Operations Service?

Peace of mind in knowing that I am getting the most I can from all my service contracts
73%
Confidence that my critical equipment is receiving the service it needs for optimal performance
91%
Improved levels of uptime and optimized system performance in the data center
36%
Optimized energy efficiency in the data center
27%
Saves me time and enables my team to focus on our core competencies
55%
Reduced operating expenses and reduced Total Cost of Ownership (TCO) through optimization of maintenance program
36%
Continuous innovation and improvements
27%

Customers’ view on benefit from Schneider Electric’s Operation Service

What are some of the real world challenges that Schneider Electric’s Vendor Management, Managed Maintenance or Critical Facility Operations helped you to address?

Missed scheduled service visits
44%
Lack of incident resolution or follow-up
11%
Recurrent equipment issues or insufficient reliability
44%
Equipment issues caused by human error
22%
Safety concerns
33%
Lack of standardization between multiple sites
11%
Insufficient staff on site with the technical knowledge onsite to address an issue
22%
Escalating operating costs
11%

Schneider Electric’s Operation Services – Customer Feedback

What are some of the real world challenges that Schneider Electric’s Vendor Management, Managed Maintenance or Critical Facility Operations helped you to address?

Missed scheduled service visits
44%
Lack of incident resolution or follow-up
11%
Recurrent equipment issues or insufficient reliability
44%
Equipment issues caused by human error
22%
Safety concerns
33%
Lack of standardization between multiple sites
11%
Insufficient staff on site with the technical knowledge onsite to address an issue
22%
Escalating operating costs
11%

Reasons our customer chose Schneider Electric`s Operation Services

Why did you choose Schneider Electric for Vendor Management, Managed Maintenance or Critical Facility Operations?

Schneider Electric is considered a thought leader in the data center industry with decades of experience
36%
Schneider Electric demonstrated in-depth knowledge of industry best practices
73%
Schneider, unlike many competitors considered, offers industry specific solutions for data centers
27%
Access to Schneider Electric’s Intellectual Property (proven processes, procedures, software, automation tools, training, etc.)
36%
Schneider Electric offers one stop shopping for services throughout the life cycle of my data center.
45%

Customers’ view on benefit from Schneider Electric’s Operation Service

In what ways do you benefit from Schneider Electric’s Vendor Management, Managed Maintenance or Critical Facility Operations Service?

Peace of mind in knowing that I am getting the most I can from all my service contracts
73%
Confidence that my critical equipment is receiving the service it needs for optimal performance
91%
Improved levels of uptime and optimized system performance in the data center
36%
Optimized energy efficiency in the data center
27%
Saves me time and enables my team to focus on our core competencies
55%
Reduced operating expenses and reduced Total Cost of Ownership (TCO) through optimization of maintenance program
36%
Continuous innovation and improvements
27%

Challenges solved using Schneider Electric data center life cycle services

What challenges has data center life cycle services from Schneider Electric solved for your organization?

Eased Operation
50%
Reduced your Capital Expenditure (CapEx) costs
6%
Reduced your Operating Expenditure (OpEx) costs
16%
Solved your technical challenge
43%

Value InfraStruxure Brings

Identify the top value element of InfraStruxure.

Speed of deployment: 15%
Low mean time to repair: 16%
CAPEX savings: 6%
OPEX savings: 3%
Agility: 21%
Pay as you grow: 17%
Other: 22%

Top Physical Attributes of the InfraStruxure Architecture

Identify the top physical attribute of the InfraStruxure architecture that influenced your buying decision.

Rack based components: 24%
Modular Design: 21%
Color: 0%
Scalability: 14%
Designed to work as a system: 22%
Asthetics: 1%
Other: 19%

Operational Challenges InfraStruxure Solves

What was the primary data center operational challenge you were trying to solve with the deployment of InfraStruxure?

Mean time to repair of your existing data center: 4%
Inability to scale your power and cooling capacity: 10%
Data Center Efficiency: 32%
Downtime: 28%
Other: 26%

Name of Data Center Solution

Which data center solution do you have in your data center?

An InfraStruxure Solution: 24%
ISX Solution: 2%
A data center solution from Schneider Electric: 7%
A data center solution from APC: 59%
Other: 7%

Reduced Operational Costs with Data Center Solution Management Software

By what percentage do you estimate the data center solution management software has reduced your operational costs?

30% or greater: 11%
20-29%: 21%
10-19%: 21%
1-9%: 26%
0%: 21%

Operational Challenges Solved

What was the primary data center operational challenge you were trying to solve with the deployment of InfraStruxure?

Mean time to repair of your existing data center: 4%
Inability to scale your power and cooling capacity: 9%
Data Center Efficiency: 34%
Downtime: 23%
Other: 30%

Quick Deployment with InfraStruxure

How fast was your speed of deployment, focusing on installation (equipment onsite to startup) for your InfraStruxure solution?

Less than 2 days: 17%
2 days to less than 1 week: 17%
1 week to less than 1 month: 33%
1 month to less than 3 months: 33%



More Research on Schneider Electric Data Centres