TechValidate Research on Schneider Electric Data Centres


Operation Services by Schneider Electric: Case Study- City Of San Antonio

Introduction

This case study of City of San Antonio is based on a July 2015 survey of Schneider Electric Data Centres customers by TechValidate, a 3rd-party research service.

“Schneider has consistently provided exceptional services and skilled technicians to effectively manage the critical equipment (UPS and Power Conditioning systems) that sustains our data centers and related environments.”

“I am able to focus on other ‘priorities’ that occur on a regular basis in managing multiple facilities, and have confidence that Schneider is capable of performing the services accurately on a consistent basis.”

Challenges

  • Schneider Electric’s Operation Services helped them address:
    • Missed scheduled service visits
    • Recurrent equipment issues or insufficient reliability
    • Safety concerns
    • Insufficient staff on site with the technical knowledge onsite to address an issue
    • Escalating operating costs

Use Case

  • Schneider Electric Operation Services purchased for their data center:
    • Managed Maintenance (Vendor Management PLUS a Schneider Electric employee is on site to oversee service visits)

Results

  • Benefits from Schneider Electric’s Operation Services:
    • Peace of mind in knowing that they are getting the most they can from all their service contracts
    • Confidence that their critical equipment is receiving the service it needs for optimal performance
    • Optimized energy efficiency in the data center
    • Saving time and enables my team to focus on our core competencies
    • Reduced operating expenses and reduced Total Cost of Ownership (TCO) through optimization of maintenance program
  • Chose Schneider Electric because:
    • They are considered a thought leader in the data center industry with decades of experience
    • They demonstrated in-depth knowledge of industry best practices
    • Schneider, unlike many competitors considered, offers industry specific solutions for data centers
    • They offer one stop shopping for services throughout the life cycle of their data center




About This Data

This data was sourced directly from verified users of Schneider Electric Data Centres by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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