CyberArk Products Case Study: Fortune 500 Hospitality Company

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CyberArk Case Study

Case Study: Fortune 500 Hospitality Company

Introduction

This case study of a Fortune 500 hospitality company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Great Security Product. A must requirement for corp security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

Resolved the following challenges after using CyberArk:
- Balancing security with productivity
- Rampant password reuse across multiple accounts
- Securing credentials used by applications
- IT admins having more privileges than they truly need
- Unmanaged or unaudited third-party / remote vendor access
Adopted CyberArk’s privileged access security because of the following compelling business drivers:
- Initiated a proactive security project
- Wanted to be better prepared for an audit
- Were driven by a board-level or executive mandate
Selected a solution for privileged access security to:
- Limit the exposure of privileged credentials
- Enforce strong passwords, store them in an encrypted vault, and rotate them
- Simplify audit and compliance requirements
- Remove hard-coded credentials from applications and scripts, including applications built using DevOps methodologies
- Secure third-party access
- Secure privileged accounts and credentials for non-IT users (Finance, HR, Marketing)

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

Uses CyberArk for the following:
- Securing privileged credentials in a vault
- Rotating credentials based on policies
- Securing and rotating shared service accounts
- Monitoring and recording privileged sessions
- Detecting and responding to attempts to circumvent privileged access controls
- Securing credentials used by applications
- Securing workstations by removing local privileges
Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
- Domain admin accounts
- Microsoft Windows admin accounts
- NIX admin accounts (UNIX and Linux)
- Database or application admin accounts
- Local admin accounts on workstations
- Service accounts
- SSH keys
Plans to integrate the following tools with CyberArk within the next 18 months:
- Authentication (DUO or OKTA, RSA)
- Identity and access (Sailpoint, RSA)
- SIEM (Splunk, Fortinet, LogRhythm)

Results

The surveyed company achieved the following results with CyberArk:

Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now significantly more secure.
Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced dramatically.
Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced dramatically.

TechValidate Research on CyberArk Products

Case Study: Fortune 500 Hospitality Company

Introduction

Challenges

Use Case

Results

Company Profile

About CyberArk

About This Data