TechValidate Research on CyberArk Products


CyberArk Case Study

Case Study: Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Most breaches are a result of poorly secured privileged account credentials. CyberArk secures this threat with its best of breed products in the marketplace.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

  • Resolved the following challenges after using CyberArk:
    • Balancing security with productivity
    • Rampant password reuse across multiple accounts
    • Securing credentials used by applications
    • IT admins having more privileges than they truly need
    • Unmanaged or unaudited third-party / remote vendor access
    • Too many endpoints with local administrator privileges
    • Protecting assets running in the cloud
  • Selected a solution for privileged access security to:
    • Limit the exposure of privileged credentials
    • Enforce strong passwords, store them in an encrypted vault, and rotate them
    • Simplify audit and compliance requirements
    • Remove hard-coded credentials from applications and scripts, including applications built using DevOps methodologies
    • Secure third-party access
    • Secure privileges on endpoints
    • Secure infrastructure and assets in the cloud
    • Secure privileged accounts and credentials for non-IT users (Finance, HR, Marketing)

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

  • Uses CyberArk for the following:
    • Securing privileged credentials in a vault
    • Rotating credentials based on policies
    • Securing and rotating shared service accounts
    • Securing credentials used by applications
  • Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
    • Domain admin accounts
    • Microsoft Windows admin accounts
    • NIX admin accounts (UNIX and Linux)
    • Network device accounts
    • Database or application admin accounts
    • Cloud admin consoles for IaaS or PaaS (Amazon Web Services, Microsoft Azure, Google Cloud, OpenShift, Pivotal Cloud Foundry)
    • SaaS accounts (Microsoft Office 365, Salesforce, Box, Concur)
    • Local admin accounts on workstations
    • Application credentials
    • Secrets used by DevOps tools
    • Service accounts
    • SSH keys
    • Robotic process automations
  • Plans to integrate the following tools with CyberArk within the next 18 months:
    • Analytics (Palo Alto Networks, FireEye)
    • Authentication (DUO or OKTA, RSA)
    • The cloud (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
    • DevOps (Docker, Chef, Puppet)
    • Identity and access (Sailpoint, RSA)
    • Orchestration and threat response (ServiceNow, ProofPoint)
    • Robotic process automation (BluePrism, UI path)
    • SIEM (Splunk, Fortinet, LogRhythm)
    • Vulnerability management (Qualys, Rapid7, Tenable)

Results

The surveyed company achieved the following results with CyberArk:

  • Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now significantly more secure.
  • Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced a lot.
  • Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced a lot.




About This Data

This data was sourced directly from verified users of CyberArk Products by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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