TechValidate Research on CyberArk Products


CyberArk Case Study

Case Study: Large Enterprise Insurance Company

Introduction

This case study of a large enterprise insurance company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Prior to adopting a password manager, shared/service account passwords were simple, widely shared, and almost never changed. The passwords are now randomly generated and rotated on a schedule. We are working towards system owners not even needing to see the passwords.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

  • Resolved the following challenges after using CyberArk:
    • Balancing security with productivity
    • Rampant password reuse across multiple accounts
    • Securing credentials used by applications
    • Unmanaged or unaudited third-party / remote vendor access
  • Adopted CyberArk’s privileged access security because of the following compelling business drivers:
    • Initiated a proactive security project
    • Wanted to be better prepared for an audit
  • Selected a solution for privileged access security to:
    • Limit the exposure of privileged credentials
    • Enforce strong passwords, store them in an encrypted vault, and rotate them
    • Simplify audit and compliance requirements
    • Remove hard-coded credentials from applications and scripts, including applications built using DevOps methodologies
    • Secure third-party access

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

  • Uses CyberArk for the following:
    • Securing privileged credentials in a vault
    • Rotating credentials based on policies
    • Securing and rotating shared service accounts
    • Monitoring and recording privileged sessions
    • Securing credentials used by applications
    • Managing third-party / remote access
  • Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
    • Network device accounts
    • Cloud admin consoles for IaaS or PaaS (Amazon Web Services, Microsoft Azure, Google Cloud, OpenShift, Pivotal Cloud Foundry)
    • Application credentials
    • Secrets used by DevOps tools
    • SSH keys
  • Plans to integrate the following tools with CyberArk within the next 18 months:
    • Authentication (DUO or OKTA, RSA)
    • Identity and access (Sailpoint, RSA)
    • Vulnerability management (Qualys, Rapid7, Tenable)

Results

The surveyed company achieved the following results with CyberArk:

  • Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now significantly more secure.
  • Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced.
  • Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced a lot.




About This Data

This data was sourced directly from verified users of CyberArk Products by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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