TechValidate Research on CyberArk

These pages present data that TechValidate has sourced via direct research with verified customers and users of CyberArk. TechValidate stands behind the authenticity of all published data. Learn more »



758 Customers Surveyed

5,719 Data Points Collected

73 Published TechFacts

61 Published Case Studies



Selected Research Highlights


CyberArk Case Study

Case Study: Fortune 500 Industrial Manufacturing Company

Introduction

This case study of a Fortune 500 industrial manufacturing company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Threats can come from inside and we want to mitigate our risks. Changing the passwords more frequently has helped us to do that.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

  • Resolved the following challenges after using CyberArk:
    • Rampant password reuse across multiple accounts
    • IT admins having more privileges than they truly need
    • Unmanaged or unaudited third-party / remote vendor access
  • Adopted CyberArk’s privileged access security because of the following compelling business drivers:
    • Initiated a proactive security project
    • Wanted to be better prepared for an audit
    • Were driven by a board-level or executive mandate
  • Selected a solution for privileged access security to:
    • Limit the exposure of privileged credentials
    • Enforce strong passwords, store them in an encrypted vault, and rotate them
    • Simplify audit and compliance requirements
    • Remove hard-coded credentials from applications and scripts, including applications built using DevOps methodologies
    • Secure third-party access
    • Secure privileged accounts and credentials for non-IT users (Finance, HR, Marketing)

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

  • Uses CyberArk for the following:
    • Securing privileged credentials in a vault
    • Rotating credentials based on policies
    • Securing and rotating shared service accounts
    • Monitoring and recording privileged sessions
    • Detecting and responding to attempts to circumvent privileged access controls
    • Securing workstations by removing local privileges
  • Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
    • Domain admin accounts
    • Microsoft Windows admin accounts
    • NIX admin accounts (UNIX and Linux)
    • Network device accounts
    • Database or application admin accounts
    • Local admin accounts on workstations
    • Application credentials
    • Service accounts
    • SSH keys
  • Plans to integrate the following tools with CyberArk within the next 18 months:
    • Analytics (Palo Alto Networks, FireEye)
    • Identity and access (Sailpoint, RSA)
    • SIEM (Splunk, Fortinet, LogRhythm)

Results

The surveyed company achieved the following results with CyberArk:

  • Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now much more secure.
  • Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced.
  • Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced a lot.

CyberArk Customer Satisfaction Rating

An IT Analyst at a Global 500 insurance company would be likely to recommend CyberArk for this reason:

CyberArk is very easy to work with and has done a good job with the support of the product.

CyberArk Customer Fact

eBay reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now significantly more secure.

CyberArk Case Study

Case Study: Large Enterprise Bank Holding Company

Introduction

This case study of a large enterprise banking company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is critical to our overall security strategy because most attacks take place with stolen credentials. CyberArk helps by adding layers of security that would make it more difficult for an attacker to get through.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

  • Resolved the following challenges after using CyberArk:
    • IT admins having more privileges than they truly need
  • Adopted CyberArk’s privileged access security because of the following compelling business drivers:
    • Wanted to be better prepared for an audit
  • Selected a solution for privileged access security to:
    • Limit the exposure of privileged credentials
    • Enforce strong passwords, store them in an encrypted vault, and rotate them
    • Simplify audit and compliance requirements
    • Secure privileged accounts and credentials for non-IT users (Finance, HR, Marketing)

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

  • Uses CyberArk for the following:
    • Securing privileged credentials in a vault
    • Rotating credentials based on policies
    • Securing and rotating shared service accounts
    • Monitoring and recording privileged sessions
    • Securing credentials used by applications
    • Managing third-party / remote access
    • Securing workstations by removing local privileges
    • Flagging and reviewing high-risk activity
  • Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
    • Domain admin accounts
    • Microsoft Windows admin accounts
    • NIX admin accounts (UNIX and Linux)
    • Database or application admin accounts
    • Cloud admin consoles for IaaS or PaaS (Amazon Web Services, Microsoft Azure, Google Cloud, OpenShift, Pivotal Cloud Foundry)
    • Local admin accounts on workstations
    • Service accounts
  • Plans to integrate the following tools with CyberArk within the next 18 months:
    • The cloud (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
    • Vulnerability management (Qualys, Rapid7, Tenable)

Results

The surveyed company achieved the following results with CyberArk:

  • Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now much more secure.
  • Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced.
  • Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced.


More to Explore



About CyberArk

CyberArk is the only security company laser-focused on striking down targeted cyber threats, those that make their way inside to attack the heart of the enterprise. Dedicated to stopping attacks before they stop business, CyberArk is trusted by the world’s leading companies — including more than 50% of the Fortune 500 companies — to protect their highest-value information assets, infrastructure, and applications.

CyberArk Website   CyberArk Website