Original Research on CyberArk

CyberArk Case Study

Case Study: Large Enterprise Insurance Company

Introduction

This case study of a large enterprise insurance company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Prior to adopting a password manager, shared/service account passwords were simple, widely shared, and almost never changed. The passwords are now randomly generated and rotated on a schedule. We are working towards system owners not even needing to see the passwords.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

Resolved the following challenges after using CyberArk:
- Balancing security with productivity
- Rampant password reuse across multiple accounts
- Securing credentials used by applications
- Unmanaged or unaudited third-party / remote vendor access
Adopted CyberArk’s privileged access security because of the following compelling business drivers:
- Initiated a proactive security project
- Wanted to be better prepared for an audit
Selected a solution for privileged access security to:
- Limit the exposure of privileged credentials
- Enforce strong passwords, store them in an encrypted vault, and rotate them
- Simplify audit and compliance requirements
- Remove hard-coded credentials from applications and scripts, including applications built using DevOps methodologies
- Secure third-party access

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

Uses CyberArk for the following:
- Securing privileged credentials in a vault
- Rotating credentials based on policies
- Securing and rotating shared service accounts
- Monitoring and recording privileged sessions
- Securing credentials used by applications
- Managing third-party / remote access
Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
- Network device accounts
- Cloud admin consoles for IaaS or PaaS (Amazon Web Services, Microsoft Azure, Google Cloud, OpenShift, Pivotal Cloud Foundry)
- Application credentials
- Secrets used by DevOps tools
- SSH keys
Plans to integrate the following tools with CyberArk within the next 18 months:
- Authentication (DUO or OKTA, RSA)
- Identity and access (Sailpoint, RSA)
- Vulnerability management (Qualys, Rapid7, Tenable)

Results

The surveyed company achieved the following results with CyberArk:

Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now significantly more secure.
Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced.
Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced a lot.

CyberArk Customer Satisfaction Rating

An Engineer at a large enterprise insurance company would be very likely to recommend CyberArk for this reason:

CyberArk Case Study

Case Study: United States International Airport

Introduction

This case study of a large enterprise transportation services company is based on an April 2018 survey of CyberArk customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Enhanced security with extreme security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CyberArk:

Resolved the following challenges after using CyberArk:
- IT admins having more privileges than they truly need
Adopted CyberArk’s privileged access security because of the following compelling business drivers:
- Wanted to be better prepared for an audit
Selected a solution for privileged access security to:
- Enforce strong passwords, store them in an encrypted vault, and rotate them
- Simplify audit and compliance requirements

Use Case

The key features and functionalities of CyberArk that the surveyed company uses:

Uses CyberArk for the following:
- Securing privileged credentials in a vault
- Rotating credentials based on policies
- Securing and rotating shared service accounts
- Monitoring and recording privileged sessions
Managing the following types of privileged accounts, credentials, and secrets with CyberArk in the next 12 to 18 months:
- Domain admin accounts
- Microsoft Windows admin accounts
- Local admin accounts on workstations
Plans to integrate the following tools with CyberArk within the next 18 months:
- Orchestration and threat response (ServiceNow, ProofPoint)

Results

The surveyed company achieved the following results with CyberArk:

Reports that since adopting CyberArk to manage their privileged accounts and credentials, they are now much more secure.
Reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced dramatically.
Reports that with CyberArk, the time required to manage and maintain privileged account and credential security has reduced a lot.

CyberArk Customer Fact

Great American Insurance Group reports that since adopting CyberArk to secure their privileged accounts and credentials, the time and cost of audit reporting has reduced dramatically.

TechValidate Research on CyberArk

These pages present data that TechValidate has sourced via direct research with verified customers and users of CyberArk. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Case Study: Large Enterprise Insurance Company

Introduction

Challenges

Use Case

Results

Company Profile

About CyberArk

Case Study: United States International Airport

Introduction

Challenges

Use Case

Results

Company Profile

About CyberArk

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