Crisis Prevention Institute Customer Satisfaction Rating
98%: Verbal Intervention Is Enough to Calm
Suzy Heine, an Administrator at Epworth Village, recommends Crisis Prevention Institute because:
This training has changed the way our agency functions with youths’ behaviors. In years past, potentially harmful restraints and seclusion rooms were used. Now, due to the training, 98% of the time verbal de-escalation tactics are enough to calm the youth.