TechValidate Research on Crisis Prevention Institute

Crisis Prevention Institute Case Study

Tenet Healthcare Corporation – Texas


This case study of Tenet Healthcare Corporation – Texas is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“After implementing CPI training we are able to provide confidence to the staff when handling disruptive behaviors.”

“CPI is a great program that teaches skills that are necessary in my current field.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”


Sought Nonviolent Crisis Intervention® training to:

  • Reduce workplace violence rate
  • Reduce worker compensation claims
  • Improve staff confidence in working with challenging clients
  • Improve staff skills in managing behaviors


Categorizes their healthcare organization as a private hospital.


The surveyed company achieved the following results with Crisis Prevention Institute:

  • Reduced challenging/disruptive behaviors by 20—29% since implementing CPI de-escalation techniques.
  • Decreased the use of physical restraints and seclusions by 50—74% since implementing CPI training.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing injuries
    • Reducing liability
    • Improving staff skills and confidence

About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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