Crisis Prevention Institute Tenet Healthcare Corporation-Texas

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Crisis Prevention Institute Case Study

Tenet Healthcare Corporation – Texas

Introduction

This case study of Tenet Healthcare Corporation – Texas is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“After implementing CPI training we are able to provide confidence to the staff when handling disruptive behaviors.”

“CPI is a great program that teaches skills that are necessary in my current field.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

Sought Nonviolent Crisis Intervention® training to:

Reduce workplace violence rate
Reduce worker compensation claims
Improve staff confidence in working with challenging clients
Improve staff skills in managing behaviors

Environment

Categorizes their healthcare organization as a private hospital.

Results

The surveyed company achieved the following results with Crisis Prevention Institute:

Reduced challenging/disruptive behaviors by 20—29% since implementing CPI de-escalation techniques.
Decreased the use of physical restraints and seclusions by 50—74% since implementing CPI training.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Reducing injuries
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Tenet Healthcare Corporation – Texas

Introduction

Challenges

Environment

Results

Company Profile

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