TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

South Eastern Health and Social Care Trust

Introduction

This case study of South Eastern Health and Social Care Trust is based on an April 2017 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I believe in MAPA® and the effectiveness of the skills and knowledge imparted.”

“CPI improved staff de-escalation skills, improved overall safety and has become ingrained in our training.”

“Training has helped develop skills and knowledge regarding the management of risk situations.”

Challenges

  • Sought CPI training to:
    • Meet regulatory compliance
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their mental health organization / environment as community health.

Results

  • Agrees that the enhanced content has helped them, their staff and their organization.
  • Achieved return on investment with CPI by:
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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