TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

US Department of Veterans Affairs (California) and Dementia Capable Care Training

Introduction

This case study of US Department of Veterans Affairs is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“I had an excellent class and great support from CPI staff.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

“Staff feels more confident now working with challenging behaviors, and different programs have opened because of this.”

Challenges

  • Sought DCS training and consulting to:
    • Improve staff skills and confidence in handling challenging behaviors
    • Meet regulatory compliance

Environment

  • Describes their memory care environment as:
    • Skilled nursing/long-term care
    • Dementia care unit
    • VA facility

Results

  • Improved their dementia care practices by over 75%.
  • Using DCS training resulted in:
    • Improved provisioning of person-centered care
    • Decreased use of psychotropic medication
    • Improved resident engagement in meaningful activities
  • Achieved return on their investment with DCS by:
    • Increasing clients’ function, safety, and quality of life
    • Improving staff, resident, and family relationships
    • Improving staff skills and confidence in managing challenging behaviors
    • Building or expanding a facility or program
    • Meeting regulatory compliance




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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