Crisis Prevention Institute So Others Might Eat-Washington, D.C.

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Crisis Prevention Institute Case Study

So Others Might Eat – Washington, D.C.

Introduction

This case study of So Others Might Eat is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“The training has provided staff with techniques that help them to feel equipped to prevent possible crises; has given staff the confidence to know how to protect themselves and those we serve should a crisis arise. The training has also given a guide and the language to effectively process crisis situations after they have been resolved.”

Challenges

Sought Nonviolent Crisis Intervention training because of the following:
Improve organizational culture
Improve staff confidence in working with challenging clients
Improve staff skills in managing behaviors

Environment

Categorizes their mental health organization / environment as community health.

Results

Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing staff turnover
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

So Others Might Eat – Washington, D.C.

Introduction

Challenges

Environment

Results

Organization Profile

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