TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Indiana University Health Methodist Hospital

Introduction

This case study of IU Health is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“For the nursing population and the behaviors our patients are demonstrating, nurses need to know how to de-escalate and remove themselves physically and mentally from insult. CPI has great content for nurses for this purpose.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

“The nurses that work in the trauma patient population have a better attitude about coming to work and dealing with behaviorally challenged patients.”

Challenges

  • Sought Nonviolent Crisis Intervention training to:
    • Reduce workplace violence rate
    • Improve organizational culture
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as medical/surgical.

Results

  • Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
  • Agrees that the enhanced content has helped them, their staff, and their organization.
  • Achieved return on investment with CPI by:
    • Reducing staff turnover
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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