TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Life Care Centers of America (Oregon) and Dementia Capable Care Training

Introduction

This case study of Life Care Centers of America is based on a September 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“With DCS, everyone is on the same page and knows the same terminology. We have a better understanding of our residents and their families.”

“DCS has improved staff skills in promoting positive behavioral responses with clients.”

“DCS gives our facility a competitive edge, which yields a solid marketing advantage.”

Challenges

  • Sought DCS training and consulting to:
    • Improve staff, resident, and family relationships

Environment

  • Describes their memory care environment as skilled nursing/long-term care

Results

  • Improved their dementia care practices by over 75%.
  • Using DCS training resulted in:
    • Improved provisioning of person-centered care
    • Decreased use of psychotropic medication
    • Decreased falls
    • Decreased staff turnover
    • Decreased hospitalizations or ER visits
    • Improved resident engagement in meaningful activities
  • Achieved return on their investment with DCS by:
    • Increasing clients’ function, safety, and quality of life
    • Improving staff, resident, and family relationships
    • Improving staff skills and confidence in managing challenging behaviors
    • Building or expanding a facility or program
    • Maximizing reimbursements (appropriate therapy service referrals and utilization)
    • Increasing census and revenue
    • Reducing psychotropic medication use
    • Reducing ER visits and hospitalizations
    • Decreasing staff turnover and stress




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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