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Crisis Prevention Institute Case Study

Kings Regional Rehabilitation Centre – Newfoundland

Introduction

This case study of Kings Regional Rehabilitation Centre is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

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“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Improved rapport.”

Challenges

  • Sought Nonviolent Crisis Intervention training because of the following:
  • Meet regulatory compliance
  • Reduce workplace violence rate
  • Improve staff skills in managing behaviors

Environment

  • Categorizes their mental health organization / environment as a group home.

Results

  • Reduced challenging/disruptive behaviors by 40—49% since implementing CPI de-escalation techniques.
  • Achieved return on investment with CPI by:
    • Improving staff skills and confidence

Organization Profile

Organization:
Kings Regional Rehabilitation Centre

Organization Size:
State & Local

Industry:
Government

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.

Learn More:

Crisis Prevention Institute

Source: Robbie Hiltz, General Manager, Kings Regional Rehabilitation Centre
Validated
  Published: Sep. 23, 2016   TVID: 2A2-F4B-482




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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