TechValidate Research on Crisis Prevention Institute


Crisis Prevention Institute Case Study

Musquodoboit Valley Memorial Hospital – Nova Scotia, Canada

Introduction

This case study of Musquodoboit Valley Memorial Hospital – Nova Scotia, Canada is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI has reinforced the skills and confidence levels of our staff when dealing with an escalating situation of potential violence.”

“It is a wonderful program that focuses on preventing and de-escalating violence within the workplace. CPI provides our staff with the tools and confidence to professionally control a crisis situation while ensuring safety for all involved.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI training improved my organization’s HCAHPS score.”

Challenges

  • Sought Nonviolent Crisis Intervention® training to:
    • Meet regulatory compliance
    • Reduce workplace violence rate
    • Improve staff confidence in working with challenging clients
    • Improve staff skills in managing behaviors

Environment

  • Categorizes their healthcare environment as medical / surgical.

Results

  • Decreased the use of physical restraints and seclusions by 100% since implementing CPI training.
  • Achieved return on investment with CPI by:
    • Meeting regulatory compliance
    • Reducing injuries
    • Improving staff skills and confidence




About This Data

This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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