Introduction
This case study of The Public Library of Cincinnati is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
Crisis Prevention Institute Case Study
This case study of The Public Library of Cincinnati is based on an August 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.
“CPI training provides solid steps for working to de-escalate potentially violent situations.”
“Staff ask for this type of training and it is really imperative for anyone who works with the public.”
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
“CPI training provides techniques and tips for helping to defuse potentially violent situations. Staff are better prepared to set limits and enforce the standards of library behavior while keeping themselves safe.”
This data was sourced directly from verified users of Crisis Prevention Institute by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
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