Menu

TechValidate Research on CRF Health

These pages present data that TechValidate has sourced via direct research with verified customers and users of CRF Health. TechValidate stands behind the authenticity of all published data. Learn more »



533 Data Points Collected

42 Published TechFacts

4 Published Charts

8 Published Case Studies



Selected Research Highlights


CRF Health Customer Satisfaction Rating

CROs Select CRF Health for Reliability and
Ease-of-Use

A Project Manager of a large enterprise CRO said they would be very likely to recommend CRF Health for this reason:

CRF Health is a good operating platform with rare technical issues and easy to use devices.

CRF Health Customer Research

CRF Health Helps Sponsors Overcome a Multitude of Trial Challenges

Q: What trial challenges did you solve by choosing CRF Health for your study?

Data quality and accuracy
61%
Patient monitoring
51%
Patient compliance
44%
Operational efficiencies
39%
Data management
37%
Regulatory compliance
17%
Site compliance
17%
Patient retention
10%

Case Study: Global Study of 19,000 Subjects Across 900 Sites in 37 Countries

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a November 2015 survey of CRF Health customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Trial challenges solved by choosing CRF Health:
    • Data management
    • Data quality and accuracy
    • Patient monitoring
  • Chose CRF Health over the competition because of its:
    • Therapeutic area expertise
  • Chose TrialMax eCOA over paper for their study because it:
    • Monitors patient and trial data in real-time
    • Expedites database lock
  • Finds the design of a user interface to be very important to the overall success of their trial.

Use Case

  • Chose CRF Health over:
    • nSpire

Results

  • Finds the collaborative design process powered by TrialStudio to be very valuable.
  • Realized a high return on investment in terms of patient data quality from CRF Health.

CRF Health Customer Research

eCOA Benefits vs. Paper

What benefits of eCOA do you realize in your trial(s) versus paper?

Monitors patients and data in real-time
89%
Improves data quality/accuracy
82%
Lessens patient/site burden
45%
Improves retention and compliance
43%
Expedites database lock
36%
Meets regulatory needs
36%
Reduces cost
16%

CRF Health Case Study

Top 10 Pharmaceuticals Company

Introduction

This case study of top 10 pharma company is based on an August 2016 survey of CRF Health customers by TechValidate, a 3rd-party research service.

“CRF Health’s eCOA platform is helping us increase overall study compliance.”

Challenges

Trial challenges company solved by choosing CRF Health:

  • Data quality and accuracy
  • Operational efficiencies

Use Case

Leveraged CRF Health’s eCOA solutions for the following phase of their clinical research:

  • Phase II

Chose CRF Health over the competition because of the following:

  • Consistent performance
  • Time to delivery
  • Customer support
  • System functionality
  • Price
  • Design flexibility / customization

Results

Company achieved the following results with CRF Health:

  • Is satisfied with the following areas of CRF Health:
    • Quality of customer service: extremely satisfied
    • Quality of eDiary design: extremely satisfied
    • Ease-of-use for patients: extremely satisfied
    • Ease-of-use for sites: extremely satisfied
  • Realized eCOA has the following benefits in their trial(s) versus paper:
    • Improved data quality / accuracy
    • Lessened patient / site burden
    • Monitored patients and data in real-time
    • Expedited database lock
    • Reduced study timelines

An Outsourcing Manager of a large enterprise pharmaceuticals company is very likely to recommend CRF Health for the following reason:

CRF Health is a very well prepared, responsive, and preferred provider.



More to Explore



About CRF Health

CRF Health is a leading provider of electronic Clinical Outcome Assessment (eCOA) and electronic informed consent solutions for global clinical trials, experienced in more than 800 trials, over 100 languages, and across 74 countries.

CRF Health Website   CRF Health Website