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TechValidate Research on CRF Health

These pages present data that TechValidate has sourced via direct research with verified customers and users of CRF Health. TechValidate stands behind the authenticity of all published data. Learn more »



589 Data Points Collected

42 Published TechFacts

4 Published Charts

8 Published Case Studies



Selected Research Highlights


eCOA User Experience Design Plays a Key Role in Trial Success

How important is the design of a user interface to the overall success of your trial?

Extremely important: 58%
Very important: 32%
Important: 11%
Irrelevant: 0%

CRF Health Case Study

Top 10 Pharmaceuticals Company

Introduction

This case study of top 10 pharma company is based on an August 2016 survey of CRF Health customers by TechValidate, a 3rd-party research service.

“CRF Health’s eCOA platform is helping us increase overall study compliance.”

Challenges

Trial challenges company solved by choosing CRF Health:

  • Data quality and accuracy
  • Operational efficiencies

Use Case

Leveraged CRF Health’s eCOA solutions for the following phase of their clinical research:

  • Phase II

Chose CRF Health over the competition because of the following:

  • Consistent performance
  • Time to delivery
  • Customer support
  • System functionality
  • Price
  • Design flexibility / customization

Results

Company achieved the following results with CRF Health:

  • Is satisfied with the following areas of CRF Health:
    • Quality of customer service: extremely satisfied
    • Quality of eDiary design: extremely satisfied
    • Ease-of-use for patients: extremely satisfied
    • Ease-of-use for sites: extremely satisfied
  • Realized eCOA has the following benefits in their trial(s) versus paper:
    • Improved data quality / accuracy
    • Lessened patient / site burden
    • Monitored patients and data in real-time
    • Expedited database lock
    • Reduced study timelines

Industry Leading eCOA Technology

73% of surveyed customers chose CRF Health over the competition because of its eCOA technology/platform functionality.

TrialMax® Delivers on Data Quality

84% of surveyed customers chose TrialMax® eCOA over paper for their study because it improved both data quality and accuracy.

CRF Health Customer Research

eCOA Benefits vs. Paper

What benefits of eCOA do you realize in your trial(s) versus paper?

Monitors patients and data in real-time
89%
Improves data quality/accuracy
82%
Lessens patient/site burden
45%
Improves retention and compliance
43%
Expedites database lock
36%
Meets regulatory needs
36%
Reduces cost
16%

Case Study: Top 10 Pharma Chooses CRF Health

Introduction

This case study of a large enterprise pharmaceuticals company is based on a October 2015 survey of CRF Health customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CRF Health’s eCOA/ePRO technology has allowed us to optimize our study start-up, conduct and closure by providing better quality of data in an efficient manner and timeframe.”

Challenges

  • Trial challenges solved by choosing CRF Health:
    • Data management
    • Data quality and accuracy
    • Operational efficiencies
    • Patient compliance
    • Regulatory compliance
  • Chose CRF Health over the competition because of its:
    • Performance track record
    • Customer support
    • Collaborative design process
  • Chose TrialMax eCOA over paper for their study because it:
    • Improves data quality and accuracy
    • Improves patient retention and compliance
    • Monitors patient and trial data in real-time
    • Meets regulatory needs
  • Finds the design of a user interface to be extremely important to the overall success of their trial.

Use Case

  • Chose CRF Health over:
    • ERT/PHT

Results

  • Finds the collaborative design process powered by TrialStudio to be very Valuable.
  • Estimates their patient compliance to be 60-90% with eCOA.
  • Realized a very high return on investment in terms of patient data quality from CRF Health.


More to Explore



About CRF Health

CRF Health is a leading provider of electronic Clinical Outcome Assessment (eCOA) and electronic informed consent solutions for global clinical trials, experienced in more than 800 trials, over 100 languages, and across 74 countries.

CRF Health Website   CRF Health Website