TechValidate Research on CounterPath

10 TechFacts


CounterPath Customer Satisfaction Rating

A CEO at a security products & services company would be very likely to recommend CounterPath for this reason:

Our business clients depend on our products for secure communications. We have been working with CounterPath for several years and it has been a pleasure as they provide professional, reliable and fast service.

CounterPath Customer Statistic

79% of IT organizations agree with the following statement:

“Deploying a CounterPath solution has streamlined communications within our organization, increasing productivity and responsiveness. "

79%

CounterPath Customer Statistic

79% of IT organizations agree with the following statement:

“CounterPath solutions are easy for our operations team/IT to deploy, manage, and update.”

79%

CounterPath Customer Satisfaction Rating

Omnichannel Contact Center Solutions Provider

A Co-Founder at a contact center services company would be very likely to recommend CounterPath for this reason:

Our custom Bria softphones work well, and we see a fast response in support and feature changes from CounterPath.

CounterPath Customer Review

Omnichannel Contact Center Solutions Provider Rates Bria Custom Solution

4/5 Stars

How our organization uses CounterPath:

We have a branded version of Bria and some of our customers use it in the contact center solution which we provide.

CounterPath Customer Statistic

79% of IT organizations agree:

“Deploying a CounterPath solution has streamlined communications within our organization, increasing productivity and responsiveness.”

CounterPath Customer Review

How our organization uses CounterPath:

We integrate Bria as the SIP endpoint with Genesys and SAP case management system. It is a customized solution and the Bria component has been seamless.

CounterPath Customer Satisfaction Rating

An IT Manager at an educational institution would be very likely to recommend CounterPath for this reason:

CounterPath has excellent technology, customer support, and pre- and post-sales support. Acquisition of CounterPath’s product is not purely transactional, it is a partnership where they are truly concerned with the successful implementation of their product to meet your business needs.

CounterPath Customer Testimonial

CounterPath has enabled us to better support our customers by providing flexible communications solutions to our employees.

IT Architect, Large Enterprise Computer Software Company

CounterPath Customer Satisfaction

90% of surveyed IT organizations are likely to recommend CounterPath.*

90%



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