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TechValidate Research on Corvil

These pages present data that TechValidate has sourced via direct research with verified customers and users of Corvil. TechValidate stands behind the authenticity of all published data. Learn more »



211 Customers Surveyed

1,780 Data Points Collected

112 Published TechFacts

18 Published Charts

35 Published Case Studies



Selected Research Highlights


Case Study: Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on a October 2013 survey of CorvilNet customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Corvil has given us a much greater insight into the performance of our network. Without CNE probes we would be blind to microburst events which previously impacted customer delivery.”

“Corvil has provided data to other teams to help them understand the nature of their applications.”

Challenges

  • Purchased Corvil in order to:
    • Troubleshoot IT problems
    • Improve third-party SLA verification and monitoring
    • Improve service performance for customers
    • Reduce finger pointing between teams
    • Achieve performance transparency

Use Case

  • Applies the following Corvil features to monitor IT infrastructure:
    • Microburst detection
    • Market data feed monitoring, e.g. gap detection, A versus B feed
    • Order lifecycle tracking i.e. new orders, replace, partial fill etc.
    • Packet capture with latency metadata and business layer decodes
    • capacity planning
  • Uses Corvil in the following ways:
    • Network performance monitoring
    • Application performance monitoring
    • Capacity planning
    • Service provider SLA verifcation
    • Demonstrating improved customer service
    • Baseline performance prior to change or upgrade
  • Does use Corvil to measure the performance of IT upgrades.

Results

  • Improved their Mean Time to Resolution by 30-50% with Corvil.
  • Achieved the following benefits with Corvil:
    • Increased visibility into IT Infrastructure performance
    • Increased confidence in performance measurements
    • Reduced mean time to resolution of problems
  • Would recommend Corvil as an operational performance monitoring tool to a friend or colleague.

Corvil Customer Satisfaction Rating

Rohan Vartak would recommend Corvil for this reason:

Excellent product and customer support.

Case Study: Thomson Reuters

Introduction

This case study of Thomson Reuters is based on a October 2013 survey of CorvilNet customers by TechValidate, a 3rd-party research service.

Challenges

  • Purchased Corvil in order to:
    • Troubleshoot IT problems
    • Improve third-party SLA verification and monitoring
    • Improve service performance for customers
    • Reduce finger pointing between teams
    • Independently verify performance measurements
    • Increase competitive advantage
    • Achieve performance transparency

Use Case

  • Applies the following Corvil features to monitor IT infrastructure:
    • Microburst detection
    • Market data feed monitoring, e.g. gap detection, A versus B feed
    • Venue transaction response time measurements
    • Live reporting – LatNav, TradeLens etc
    • Packet capture with latency metadata and business layer decodes
  • Uses Corvil in the following ways:
    • Network performance monitoring
    • Application performance monitoring
    • Capacity planning
    • Testing of new applications prior to rollout

Results

  • Improved their Mean Time to Resolution by 50-70% with Corvil.
  • Achieved the following benefits with Corvil:
    • Increased visibility into IT Infrastructure performance
    • Increased confidence in performance measurements
    • Reduced mean time to resolution of problems
    • Improved the ability to hold third-party service providers to account
    • Reduced finger pointing between teams
    • Improved resource savings (time, money, people)
  • Would recommend Corvil as an operational performance monitoring tool to a friend or colleague.

Corvil Customer Research

How our customers use Corvil

For what functions do you use Corvil today:

Real-time monitoring and reporting of infrastructure and/or application performance
73%
Investigation of market data issues (e.g., quality, gap detection, relative feed latency)
63%
Investigation of client execution quality issues (e.g., fill rates, best execution, respond to inquiries)
59%
Investigation of infrastructure issues (e.g., network latency, VoIP, service provider SLAs, etc.)
54%
Infrastructure sizing and capacity planning
42%
Delivering of network data for correlation with business and IT Operations metrics (e.g. stream to big data system, time series analysis database, security incident management system, etc.)
29%
Providing timestamped trade execution surveillance data for audit or regulatory inquiries
17%
Investigation of security incidents  (e.g., suspicious network activity, kill-chain activities, activities listed in threat intelligence reports)
5%
Other
3%

Measuring application and execution venue performance (order-to-ack or tick-to-trade) with Corvil has revolutionized how we do what we do.

Engineer, Medium Enterprise Financial Services Company

Corvil Customer Research

The Top 5 Things Done by People Who Use Corvil Every Day

For what functions do you use Corvil today:

Real-time monitoring and reporting of infrastructure and/or application performance
81%
Investigation of market data issues (e.g., quality, gap detection, relative feed latency)
63%
Investigation of client execution quality issues (e.g., fill rates, best execution, respond to inquiries)
59%
Investigation of infrastructure issues (e.g., network latency, VoIP, service provider SLAs, etc.)
59%
Infrastructure sizing and capacity planning
52%


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About Corvil

Corvil is a provider of IT monitoring systems for high-performance businesses. These businesses believe in leveraging the latest IT technology and skills as a means to achieving higher growth, competitive advantage and greater efficiencies.

Corvil Website   Corvil Website