TechValidate Research on Cortavo

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Cortavo Case Study

Atlanta Fine Homes Takes on Cortavo as Their MSP

Introduction

This case study of Atlanta Fine Homes is based on an August 2021 survey of Cortavo customers by TechValidate, a 3rd-party research service.

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“The engineers are great. Very knowledgable and friendly. I work a good bit with the owner and VP and really enjoy them. They always answer calls right away. They also provide hands-on work when requested. Couldn’t be happier.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Cortavo:

  • IT-related difficulties:
    • Outdated hardware and software
    • Lack of responsiveness from the previous MSP
    • Difficulty and cost with in-house IT operations
  • How different aspects of their IT were running BEFORE working with Cortavo:
    • Speed and uptime: average
    • Business and office hardware: average
  • Prior to Cortavo, long-term IT planning was average – they had an idea of where they wanted to be, but no clear roadmap.

Use Case

The key features and functionalities of Cortavo that the surveyed company uses:

  • Annual IT budget before working with Cortavo: $100,000 – $499,999
  • Cortavo did make them aware of challenges they never knew they faced.

Results

The surveyed company achieved the following results with Cortavo:

  • Savings on overall IT spending since taking on Cortavo as their MSP: 6% – 20%
  • How different aspects of their IT are running AFTER working with Cortavo:
    • Staff morale: improved
    • Staff productivity: improved
    • Server speed and uptime: improved
    • Operations: improved
  • Atlanta Fine Homes notes that the Cortavo technical support team is easy to work with and knowledgeable about their environment.
  • Their relationship with Cortavo will certainly assist in their business’s future success. They describe Cortavo as “fantastic,” and they foresee them as a lasting MSP partner
  • Business is certainly better overall with Cortavo. Cortavo makes them successful and they recommend Cortavo to anyone.

Company Profile

Company:
Atlanta Fine Homes

Company Size:
Medium Enterprise

Industry:
Real Estate

Source: David Scanlan, IT Vice President, Atlanta Fine Homes
Validated
  Published: Oct. 1, 2021   TVID: B1A-656-902




About This Data

This data was sourced directly from verified users of Cortavo by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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