TechValidate Research on Cortavo

TechValidate Customer Research Library / Aventis Systems / Cortavo / Case Studies /

Cortavo Case Study

Small Business Industrial Manufacturing Company Chooses Cortavo

Introduction

This case study of a small business industrial manufacturing company is based on an August 2021 survey of Cortavo customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Share

Embed

Download

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Cortavo:

  • IT-related difficulties:
    • Employees dogged with IT issues and not focused on work
    • Outdated hardware and software
    • Lack of technical knowledge and confidence
  • How different aspects of their IT were running BEFORE working with Cortavo:
    • Ability to effectively resolve technical issues internally: average
  • Prior to Cortavo, long-term IT planning was good – they had a satisfactory roadmap for their IT planning.

Use Case

The key situational realities that the company brought into their relationship with Cortavo:

  • Annual IT budget before working with Cortavo: $0 – $19,999
  • Cortavo did make them aware of challenges they never knew they faced.

Results

The surveyed company achieved the following results with Cortavo:

  • How different aspects of their IT are running AFTER working with Cortavo:
    • Staff productivity: improved
  • The client believes that the Cortavo technical support team is easy to work with and knowledgeable about their IT environment.
  • The client believes that their relationship with Cortavo will probably assist in their business’s future success. They believe that Cortavo does the job, and they know Cortavo will have a hand in the company’s future success.
  • The client believes that business is probably better overall with Cortavo. Cortavo makes their company more effective in ways they can readily see.

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Industrial Manufacturing

Source: TechValidate survey of a Small Business Industrial Manufacturing Company
Validated
  Published: Oct. 1, 2021   TVID: 864-C3F-657




About This Data

This data was sourced directly from verified users of Cortavo by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Cortavo



© Copyright 2023 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use