Menu

TechValidate Research on ControlScan

75 TechFacts – Page 1 of 3


ControlScan Customer Testimonial

ControlScan really helped us get through our first PCI assessment efficiently. The biggest difference is that they already understood our technical architecture and could help us focus on the applicable standards and what they meant for our business and system.

Ben Roberts, Chief Technology Officer (CTO), Nutrislice

ControlScan Customer Satisfaction Rating

Ben Roberts, CTO at Nutrislice, would be very likely to recommend ControlScan Security Consultin for this reason:

Very excellent and efficient service. Knowledgable expert team that is interested in being a true partner.

ControlScan Customer Testimonial

ControlScan went out of their way to provide us with a PCI matrix for tasks that need to be completed throughout the year. This has provided us with a roadmap to ensure we stay compliant and will make our next audit simpler and positions us for success.

IT Director, Medium Enterprise Professional Services Company

ControlScan Customer Testimonial

When you have an audit, it is a point in time. Things change, and as they do, I know I have a team that I can reach out to between engagements to make sure I am still on the right track. Though the audit is an engagement, the relationship is more than that and what I would describe as a partnership.

Chris Anderson, Chief Information Security Officer, RDI Corp

ControlScan Customer Satisfaction Rating

Chris Anderson, Chief Information Security Officer at RDI Corp, would be very likely to recommend ControlScan for this reason:

I have been working with ControlScan for over 4 years. Each year the process, procedures and efficiencies increase. The QSAs and penetration testers are highly knowledgeable with the subject, but are also personable and have excellent soft skills.

ControlScan Customer Satisfaction Rating

Lisa Miller, Administrative Director at First Ohio Planning, would be very likely to recommend ControlScan for this reason:

Quick and very responsive. [The penetration testing] report was extremely helpful/useful.

ControlScan Customer Testimonial

ControlScan allows me to head to the beach and get some sun on my back.

Jim Coe, Compliance Officer, Innovative Processing LLC

ControlScan Customer Testimonial

Our ControlScan QSA has made it clear what we need to focus on to ensure continuing compliance.

Robert Knochenmus, Director of IT, Certify

ControlScan Customer Satisfaction Rating

Robert Knochenmus, Director of IT at Certify, would be very likely to recommend ControlScan for this reason:

The folks I have worked with are professional and courteous. The communication we received was very proactive and helpful.

ControlScan Customer Testimonial

We’ve built a solid relationship with our ControlScan QSA over the years. He definitely has our back!

Jane Aube, Compliance Officer, Middlebury College

ControlScan Customer Testimonial

We use ControlScan for penetration testing and vulnerability scanning to meet our SOC2 compliance. We have confidence in the testing and rely on the results as part of our overall arsenal to maintain data security.

Kathryn Vander Meulen, Senior Executive, TERIS

ControlScan Customer Testimonial

ControlScan has my back by being responsive to security alerts and communication.

Chris Lynch, Director of Cybersecurity, Ace Parking Management, Inc.

ControlScan Customer Satisfaction Rating

Bill Groves, a Facilities Manager at Kamps Propane, would be very likely to recommend EchoSat (now ControlScan) for this reason:

I have made one follow-up call after the initial installation 2 years ago. That says a lot about the reliability and integration.

ControlScan Customer Satisfaction Rating

Arnie Berg, a Senior Brand Manager at Gas Depot Inc., would be very likely to recommend EchoSat (now ControlScan) for this reason:

Response time is excellent. Good communication with staff and very good response from the Help Desk.

ControlScan Partner Recommendation

Kristy Razo, an Operations Director at Vedn, would be very likely to recommend ControlScan for this reason:

Amazing customer service. We have received zero negative feedback from our merchants with the support they receive from ControlScan.

ControlScan Customer Satisfaction Rating

An Administrative Director at a small business financial services company would be very likely to recommend ControlScan for this reason:

The online portal makes it very easy to do business such as board a new merchant account, reset passwords and reporting. The technical support provided to the merchant, for example, if there is a failed scan, is a huge benefit.

ControlScan Partner Recommendation

A COO at a small business consumer services company would be very likely to recommend ControlScan for this reason:

ControlScan is easy to work with.

ControlScan Customer Satisfaction Rating

A Vice President at a large enterprise banking company would be very likely to recommend ControlScan for this reason:

ControlScan has always been very helpful to us, from the implementation of our program to supporting us and our merchants.

ControlScan Partner Recommendation

A Co-Founder at a medium enterprise financial services company would be very likely to recommend ControlScan for this reason:

The ControlScan team is knowledgeable, extremely helpful, and flexible.

ControlScan Partner Recommendation

A Customer Support Representative at a small business financial services company would be very likely to recommend ControlScan for this reason:

ControlScan has excellent hours as well as very helpful representatives to assist merchants with PCI Compliance, whether it’s helping them log onto the site, answering questions to ensure the merchant is completing the correct SAQ, or helping them understand any questions that are unclear. If the merchant needs a scan, they are helpful in setting that up as well.

ControlScan Partner Recommendation

A Customer Support Representative at an ISO organization would be very likely to recommend ControlScan for this reason:

The customer service is second to none. Everyone has been outstanding and efficient with any and all requests. The tech staff is always helpful, knowledgeable and pleasant to deal with as well.

ControlScan Partner Recommendation

A Business Project Manager at a medium enterprise financial services company would be very likely to recommend ControlScan for this reason:

Working with ControlScan, they’ve always been willing to help us adjust our program while keeping our business goals in mind.

ControlScan Partner Review

How would you rate ControlScan’s ability to meet your PCI program needs?

5/5 Stars

In a sentence or two, please describe how ControlScan “has your back."

Our reps have been great at handling any and all issues efficiently and speedily.

ControlScan Partner Review

How would you rate ControlScan’s ability to meet your PCI program needs?

5/5 Stars

In a sentence or two, please describe how ControlScan “has your back."

Excellent in sending email communication to merchants making them aware that their SAQ and/or Scan needs to be completed.

ControlScan Partner Review

How would you rate ControlScan’s ability to meet your PCI program needs?

5/5 Stars

ControlScan Partner Review

How would you rate ControlScan’s ability to meet your PCI program needs?

5/5 Stars

In a sentence or two, please describe how ControlScan “has your back."

They are always available when needed and deliver the most kind support.

CONTROLSCAN CUSTOMER STATISTIC

79% of surveyed restaurant customers say confidence in their security posture has increased since working with ControlScan.

EchoSat (now ControlScan) Customer Testimonial

Three ways ControlScan regularly saves the day:

  1. Education on securing payments and data
  2. Monitoring of accurate firewall setups
  3. Monitoring for anomalies in POS and payment card behavior

IT Director, Medium Enterprise Energy & Utilities Company

EchoSat (now ControlScan) Customer Testimonial

The PaySafe equipment runs so well, every day is a day saver without down time!

Jason Hurt, Business Operations, Keystops

EchoSat (now ControlScan) Customer Testimonial

Our store’s data line was cut at the pole. Paysafe continued to process credit card payments over the cellular aircard. We never had to turn a customer away because our credit card machines didn’t work.

System Integrator, Medium Enterprise Energy & Utilities Company




More Research on ControlScan