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TechValidate Research on Concerto Cloud

104 TechFacts – Page 1 of 4


Concerto Cloud Customer Satisfaction Rating

A Finance Professional at a medium enterprise health care company would be very likely to recommend Concerto Cloud for this reason:

[Concerto Cloud is an] easy system.

Concerto Cloud Services Customer Satisfaction Rating

Karen Edwards, a Vice President at Health Integrated, would be very likely to recommend Concerto Cloud Services for this reason:

Very little service interruption, good support service.

Concerto Cloud Services Customer Review

5/5 Stars

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what we’re doing well and the overall impact Concerto Cloud Services has provided to your organization:

The customer service is excellent.

Concerto Cloud Services Customer Satisfaction Rating

Rex Bratton, an Application Manager at Simply Essentials, would be very likely to recommend Concerto Cloud Services for this reason:

I like the fact that the servers can be expanded as needed, maintenance is done by well-trained personnel, technical support of the infrastructure is top notch, and our systems are up most of the time.

Concerto Cloud Services Customer Fact

A medium enterprise financial services company deployed their applications in Concerto Cloud because they needed to reduce costs, support business growth expectations, and improve their disaster recovery capabilities.

Concerto Cloud Services Customer Review

4/5 Stars

Please describe what is working well with your Service Delivery Manager.

[They are] always available and provide the bridge from my head to their head to get it done. Always patient with me.

Concerto Cloud Services Customer Fact

Excel Hospitality deployed their applications in Concerto Cloud because they needed to secure sensitive data, support business growth expectations, improve their disaster recovery capabilities, and have the availability to access them from remote locations.

Concerto Cloud Services Customer Satisfaction Rating

Karen DeMent, a CFO at Excel Hospitality, would be very likely to recommend Concerto Cloud Services for this reason:

We have had very good service and response to issues. Other than the initial move to the cloud learning curve, we have had very few issues. I would definitely recommend colleagues to at least take a look.

Concerto Cloud Services Customer Fact

American Association for Physician Leadership improved overall system uptime and improved data protection of critical information as a result of deploying applications in Concerto Cloud.

Concerto Cloud Services Customer Review

5/5 Stars

Concerto Cloud Services Customer Satisfaction Rating

Sonya Charlebois, a Finance Professional at American Association for Physician Leadership, would be very likely to recommend Concerto Cloud Services for this reason:

We have never had a problem with our service and connectivity.

Concerto Cloud Services Customer Review

4.5/5 Stars

Please describe what is working well with your Service Delivery Manager.

[There are] periodic meetings with me.

Please describe any additional feedback that would improve your experience working with your Service Delivery Manager.

[It is] working very good right now.

Concerto Cloud Services Customer Satisfaction Rating

Randy Cantrell, a CEO at Trust Services, would be very likely to recommend Concerto Cloud Services for this reason:

One stop shopping for all IT services including helping with the strategy to get there.

Concerto Cloud Services Customer Satisfaction Rating

A Controller at a medium enterprise health care company would be very likely to recommend Concerto Cloud Services for this reason:

Their service has been reliable. Haven’t had down time.

Concerto Cloud Services Customer Fact

A small business computer software company deployed their applications in Concerto Cloud because they needed to support business growth expectations, support higher uptime SLAs, and improve their disaster recovery capabilities.

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what is working well with your Service Delivery Manager.

He is organized, stays on top of ongoing needs, and is sufficiently knowledgeable to address the bridge between technical and business needs. He is also pleasantly personable with a customer service mindset.

Concerto Cloud Services Customer Fact

Trenam Law deployed their applications in Concerto Cloud because they needed to support higher uptime SLAs and improve their disaster recovery capabilities.

Concerto Cloud Services Customer Satisfaction Rating

Sharon Ellwood, a Chief Operations Officer at Trenam Law, would be very likely to recommend Concerto Cloud Services for this reason:

Concerto is persistent in making sure they ‘get it right.’

Concerto Cloud Services Customer Satisfaction Rating

Jared Willoughby, an IT Project Manager at Southern New Hampshire University, would be likely to recommend Concerto Cloud Services for this reason:

As an implementation partner, Concerto has really become an integrated part of our team. We have had some stumbles, as most projects do, but the response and recovery has been outstanding by Todd, Pete, and Eric.

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what is working well with your Service Delivery Manager.

The constant communications.

Concerto Cloud Services Customer Fact

Tampa Port Authority reduced capital costs, improved overall system uptime, delivered faster performance, improved data protection of critical information, met regulatory compliance standards, and reduced internal staffing needs as a result of deploying applications in Concerto Cloud.

Concerto Cloud Services Customer Fact

Tampa Port Authority deployed their applications in Concerto Cloud because they needed to reduce costs, meet compliance regulations, secure sensitive data, support business growth expectations, support higher uptime SLAs, and improve their disaster recovery capabilities.

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what we’re doing well and the overall impact Concerto Cloud Services has provided to your organization:

The service, as well as the response time, are extremely important to 24-hour shops such as ours. For us, Concerto Cloud Service has been and continues to be outstanding in both areas.

Concerto Cloud Services Customer Fact

A medium enterprise computer software company deployed their applications in Concerto Cloud because they needed to support business growth expectations, improve their disaster recovery capabilities, and eliminate all the costs of on-premise system maintenance (server upgrades, hardware issues, down time, etc.).

Concerto Cloud Services Customer Review

5/5 Stars

Concerto Cloud Services Customer Review

5/5 Stars

Concerto Cloud Services Customer Fact

A medium enterprise non-profit company deployed their applications in Concerto Cloud because they needed to meet compliance regulations, secure sensitive data, support business growth expectations, and improve their disaster recovery capabilities.

Concerto Cloud Services Customer Satisfaction Rating

Karen Edwards, a Vice President at Health Integrated, would be very likely to recommend Concerto Cloud Services for this reason:

System up-time; customer service response time.

Concerto Cloud Services Customer Review

5/5 Stars




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