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TechValidate Research on Concerto Cloud

These pages present data that TechValidate has sourced via direct research with verified customers and users of Concerto Cloud. TechValidate stands behind the authenticity of all published data. Learn more »



295 Customers Surveyed

1,592 Data Points Collected

146 Published TechFacts

12 Published Charts

47 Published Case Studies



Selected Research Highlights


Concerto Cloud Customer Research

Cloud Partner Challenges

What challenges were you experiencing prior to partnering with Concerto Cloud?

Didn’t have a trusted cloud provider to help close and implement opportunities
53%
Trouble finding a solution which could meet all my compliance, security and/or uptime needs
41%
Moving advanced and complex application workloads to the cloud was challenging and/or required technical expertise I was outsourcing, which made it expensive
35%
Other cloud providers’ rates fluctuated too much month to month, which did not allow me to keep consistent pricing for my customers
29%

Concerto Cloud Customer Research

Why partners recommend Concerto Cloud Services:

How are you positioning Concerto Cloud to your customers today?

Allows us to provide cloud for our customer’s mission critical applications (Ex: CRM, ERP, Content Management)
72%
Our IP or application is "Powered by Concerto"
50%
Helps us provide required compliance or security for our customers
44%
Pre-production and/or Testing
28%
Web-based Applications
28%
Hybrid flexibility around moving workloads
17%

Concerto Cloud Services Customer Fact

Cincom Systems primarily uses the Concerto Cloud platform for mission critical applications (CRM or ERP), web-based applications, and pre-production and/or testing.

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what we’re doing well and the overall impact Concerto Cloud Services has provided to your organization:

The service, as well as the response time, are extremely important to 24-hour shops such as ours. For us, Concerto Cloud Service has been and continues to be outstanding in both areas.

Concerto Cloud Services Case Study

Excel Hospitality

Introduction

This case study of Excel Hospitality is based on a March 2017 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service.

“All is good – [Concerto Cloud Services provide] very good service and are able to help direct us to the services we need when trouble happens that is not cloud services related.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Concerto Cloud Services:

  • Deployed their applications in Concerto Cloud for the following reasons:
    • Secure sensitive data
    • Support business growth expectations
    • Improve their Disaster Recovery capabilities
    • Availability to access from remote locations

Use Case

The key features and functionalities of Concerto Cloud Services that the surveyed company uses:

  • Current primary use of the Concerto Cloud platform:
    • Mission critical applications (CRM or ERP)
    • Non-mission critical applications

Results

The surveyed company achieved the following results with Concerto Cloud Services:

  • Operational benefits realized as a result of deploying applications in Concerto Cloud:
    • Improved overall system uptime
    • Improved data protection of critical information

Concerto Cloud Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a May 2017 survey of Concerto Cloud customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We knew we didn’t have the in-house expertise to handle servers, not to mention the cost of doing so. Concerto has given us the piece of mind that data is properly backed up.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Concerto Cloud:

  • The following challenge led them to seek out a Cloud solution provider::
    • A lack of internal IT expertise or bandwidth to manage properly
  • Purchased Concerto Cloud Services over other cloud providers for the following reason:
    • Reliability/uptime

Use Case

The key features and functionalities of Concerto Cloud that the surveyed company uses:

  • Moved their applications from:
    • Another area/new environment

Results

The surveyed company achieved the following results with Concerto Cloud:

  • Benefitted in the following ways since working with Concerto Cloud Services:
    • Reduced their overall risk regarding data security and disaster preparedness
    • Improved their stability, uptime, and SLA
  • Saved or consolidated 10 – 25% of their costs by using Concerto Cloud Services.


More to Explore



About Concerto Cloud

Concerto Cloud Services is a provider of fully managed private, public and hybrid cloud solutions.

Concerto Cloud Website   Concerto Cloud Services Website