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TechValidate Research on Concerto Cloud

These pages present data that TechValidate has sourced via direct research with verified customers and users of Concerto Cloud. TechValidate stands behind the authenticity of all published data. Learn more »



185 Customers Surveyed

927 Data Points Collected

103 Published TechFacts

12 Published Charts

31 Published Case Studies



Selected Research Highlights


Concerto Cloud Customer Research

Customer Benefits

What benefits have you or your customers realized since partnering with Concerto Cloud?

Consistent and reliable support
60%
Allows me to focus on my customers' needs and less on infrastructure management
33%
Budgetary Improvements
20%
High uptime (<10 minutes of downtime in a year)
20%
Faster project execution
7%

Concerto Cloud Services Case Study

Excel Hospitality

Introduction

This case study of Excel Hospitality is based on a March 2017 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service.

“All is good – [Concerto Cloud Services provide] very good service and are able to help direct us to the services we need when trouble happens that is not cloud services related.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Concerto Cloud Services:

  • Deployed their applications in Concerto Cloud for the following reasons:
    • Secure sensitive data
    • Support business growth expectations
    • Improve their Disaster Recovery capabilities
    • Availability to access from remote locations

Use Case

The key features and functionalities of Concerto Cloud Services that the surveyed company uses:

  • Current primary use of the Concerto Cloud platform:
    • Mission critical applications (CRM or ERP)
    • Non-mission critical applications

Results

The surveyed company achieved the following results with Concerto Cloud Services:

  • Operational benefits realized as a result of deploying applications in Concerto Cloud:
    • Improved overall system uptime
    • Improved data protection of critical information

Concerto Cloud Services Customer Review

4.5/5 Stars

Concerto Cloud Services Case Study

American Association For Physician Leadership

Introduction

This case study of American Association for Physician Leadership is based on a January 2017 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service.

“No down time, always able to log in.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Concerto Cloud Services:

  • Deployed their applications in Concerto Cloud for the following reasons:
    • Secure sensitive data
    • Improve their Disaster Recovery capabilities

Use Case

The key feature and functionality of Concerto Cloud Services that the surveyed organization uses:

  • Current primary use of the Concerto Cloud platform:
    • Mission critical applications (CRM or ERP)

Results

The surveyed organization achieved the following results with Concerto Cloud Services:

  • Operational benefits realized as a result of deploying applications in Concerto Cloud:
    • Improved overall system uptime
    • Improved data protection of critical information

Concerto Cloud Customer Research

Cloud Partner Challenges

What challenges were you experiencing prior to partnering with Concerto Cloud?

Didn’t have a trusted cloud provider to help close and implement opportunities
53%
Trouble finding a solution which could meet all my compliance, security and/or uptime needs
41%
Moving advanced and complex application workloads to the cloud was challenging and/or required technical expertise I was outsourcing, which made it expensive
35%
Other cloud providers’ rates fluctuated too much month to month, which did not allow me to keep consistent pricing for my customers
29%

Concerto Cloud Services Customer Review

4.5/5 Stars

Please describe what is working well with your Service Delivery Manager.

Our service delivery manager is on a call with us every week. He knows of any items that need to be worked on and makes sure that we work together to get them done. Also, he informs us on any additional urgent items that might have come up during the week.



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About Concerto Cloud

Concerto Cloud Services is a provider of fully managed private, public and hybrid cloud solutions.

Concerto Cloud Website   Concerto Cloud Services Website