Menu

TechValidate Research on Concerto Cloud

These pages present data that TechValidate has sourced via direct research with verified customers and users of Concerto Cloud. TechValidate stands behind the authenticity of all published data. Learn more »



359 Customers Surveyed

1,962 Data Points Collected

146 Published TechFacts

12 Published Charts

47 Published Case Studies



Selected Research Highlights


Concerto Cloud Services Customer Research

Operational Benefits

What types of operational benefits did your organization realize as a result of deploying applications in our cloud?

Improved overall system uptime
46%
Reduced capital costs
43%
Improved data protection of critical information
41%
Reduced internal staffing needs
38%
Delivered faster performance
27%
Met regulatory compliance standards
14%

Concerto Cloud Services Case Study

Medium Enterprise Wholesale Distribution Company

Introduction

This case study of a medium enterprise wholesale distribution company is based on an August 2017 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Concerto Cloud Services:

  • Deployed their applications in Concerto Cloud for the following reason:
    • Support business growth expectations

Use Case

The key feature and functionality of Concerto Cloud Services that the surveyed company uses:

  • Current primary use of the Concerto Cloud platform:
    • Hybrid flexibility around moving applications

Results

The surveyed company achieved the following result with Concerto Cloud Services:

  • Operational benefit realized as a result of deploying applications in Concerto Cloud:
    • Improved data protection of critical information

Dennis Jones, a Chief Information Officer at Neill-TSP, is likely to recommend Concerto Cloud Services for the following reason:

We have moved many of our Core applications to Concerto over a year ago. The impact to our operations has been significant. System uptime and availability was a huge issue when we were self hosting. It was our desire two years ago to get out of the business of IT. Concerto and the managed services team have helped and continue to help as we work towards that goal.

Case Study: Medium Enterprise Media & Entertainment Company

Introduction

This case study of a medium enterprise media & entertainment company is based on a December 2015 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Chose Concerto Cloud Services to:
    • Reduce costs
    • Support business growth expectations

Use Case

  • Primary uses of the Concerto Cloud platform:
    • Non-mission critical applications

Results

  • Operational benefits from deploying Concerto Cloud:
    • Reduced capital costs
    • Delivered faster performance
    • Improved accessibility

Concerto Cloud Services Customer Research

Use Cases for Concerto Cloud Services

What is your current primary use of the Concerto Cloud platform?

Mission Critical Applications, i.e. CRM or ERP
89%
Web-based Applications
16%
Non-Mission Critical Applications
11%
Pre-Production and/or Testing
5%

Concerto Cloud Services Customer Review

4.5/5 Stars

Please describe what we’re doing well and the overall impact Concerto Cloud Services has provided to your organization:

Constant engagement from Account Executives and staying on top of our needs.

What needs improvement?

We need some clarification on support services. For example, when they are billed and when they are included in the service. This is especially confusing in SAAS model of CRM that we have.



More to Explore



About Concerto Cloud

Concerto Cloud Services is a provider of fully managed private, public and hybrid cloud solutions.

Concerto Cloud Website   Concerto Cloud Services Website