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TechValidate Research on DXC Concerto

These pages present data that TechValidate has sourced via direct research with verified customers and users of DXC Concerto. TechValidate stands behind the authenticity of all published data. Learn more »



475 Customers Surveyed

2,620 Data Points Collected

237 Published TechFacts

14 Published Charts

81 Published Case Studies



Selected Research Highlights


Concerto Cloud Services Customer Satisfaction Rating

Karen Edwards, a Vice President at Health Integrated, would be very likely to recommend Concerto Cloud Services for this reason:

Very little service interruption, good support service.

Concerto Cloud Customer Research

Why partners recommend Concerto Cloud Services:

How are you positioning Concerto Cloud to your customers today?

Allows us to provide cloud for our customer’s mission critical applications (Ex: CRM, ERP, Content Management)
72%
Our IP or application is "Powered by Concerto"
50%
Helps us provide required compliance or security for our customers
44%
Pre-production and/or Testing
28%
Web-based Applications
28%
Hybrid flexibility around moving workloads
17%

DXC Concerto Case Study

Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on a February 2019 survey of DXC Concerto customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have had great success with DXC Concerto, they made it easier on us”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select DXC Concerto:

  • Secure sensitive data
  • Support business growth expectations
  • Improve their Disaster Recovery capabilities

Use Case

The key features and functionalities of DXC Concerto that the surveyed company uses:

  • Mission critical applications, i.e. CRM or ERP

Results

The surveyed company achieved the following results with DXC Concerto:

  • Augment internal team with one or more specialized IT skill sets

DXC Concerto Customer Review

5/5 Stars

DXC Concerto Case Study

Small Business Banking Company

Introduction

This case study of a small business banking company is based on a February 2019 survey of DXC Concerto customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Communication between my team and the support is terrific; I cannot identify any required improvements.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select DXC Concerto:

  • Reduce costs
  • Meet compliance regulations
  • Support business growth expectations
  • Support higher uptime SLAs
  • Improve their Disaster Recovery capabilities

Use Case

The key features and functionalities of DXC Concerto that the surveyed company uses:

  • Mission critical applications, i.e. CRM or ERP
  • Public cloud platform(s)

Results

The surveyed company achieved the following results with DXC Concerto:

  • Improve their IT costs/value
  • Improve system performance and/or uptime
  • Improve data security and compliance posture

Concerto Cloud Customer Research

Customer Benefits

What benefits have you or your customers realized since partnering with Concerto Cloud?

Consistent and reliable support
60%
Allows me to focus on my customers' needs and less on infrastructure management
33%
Budgetary Improvements
20%
High uptime (<10 minutes of downtime in a year)
20%
Faster project execution
7%


More to Explore



About DXC Concerto

DXC Concerto is a provider of fully managed private, public and hybrid cloud solutions.

DXC Concerto Website