Menu

TechValidate Research on DXC Concerto

These pages present data that TechValidate has sourced via direct research with verified customers and users of DXC Concerto. TechValidate stands behind the authenticity of all published data. Learn more »



414 Customers Surveyed

2,304 Data Points Collected

175 Published TechFacts

14 Published Charts

55 Published Case Studies



Selected Research Highlights


Concerto Customer Results

What types of operational benefits did your organization realize as a result of deploying applications in our cloud?

Reduced IT infrastructure costs
44%
Improved accessibility
37%
Improved data protection of critical information
32%
Reduced internal staffing needs
32%
Improved business process efficiency
24%
Improved overall system uptime
24%
Reduced capital costs
22%
Delivered faster performance
22%
Met regulatory compliance standards
5%

Concerto Cloud Case Study

Western Computer

Introduction

This case study of Western Computer is based on an August 2016 survey of Concerto Cloud customers by TechValidate, a 3rd-party research service.

“Great service, very experienced staff.”

“The partnership is growing. We plan to move forward with a Nav cloud offering thru Concerto.”

Challenges

  • Challenges addressed with Concerto Cloud Services:
    • Moving advanced and complex application workloads to the cloud required outsourced technical expertise which drove up costs
    • Other cloud providers’ fluctuating monthly rates, which did not allow them to keep consistent pricing for customers

Use Case

Our IP or application is “Powered by Concerto”

Results

  • Their excellent and reliable technical support
  • Gained a trusted advisor and cloud partner for our company and customers’ needs
  • Allows me to focus more on customer needs and less on managing the infrastructure

Concerto Cloud Customer Research

Customer Benefits

What benefits have you or your customers realized since partnering with Concerto Cloud?

Consistent and reliable support
60%
Allows me to focus on my customers' needs and less on infrastructure management
33%
Budgetary Improvements
20%
High uptime (<10 minutes of downtime in a year)
20%
Faster project execution
7%

Concerto Cloud Services Customer Review

5/5 Stars

Please describe what we’re doing well and the overall impact Concerto Cloud Services has provided to your organization:

Overall, very few complaints, if any. Concerto is a very reliable piece of our business that we simply don’t have to think/worry about much.

What needs improvement?

Nothing at this time. We’re very pleased with Concerto & supporting team.

Concerto Cloud Services Customer Fact

Masiello Group deployed their applications in Concerto Cloud because they needed to reduce costs, secure sensitive data, support business growth expectations, and support higher uptime SLAs.

Case Study: Neill-TSP

Introduction

This case study of Neill-TSP is based on a December 2015 survey of Concerto Cloud Services customers by TechValidate, a 3rd-party research service.

Challenges

  • Chose Concerto Cloud Services to:
    • Reduce costs
    • Consolidate servers
    • Support business growth expectations
    • Support higher uptime SLAs

Use Case

  • Primary uses of the Concerto Cloud platform:
    • Mission critical applications, i.e. CRM or ERP
    • Non-mission critical applications

Results

  • Operational benefits from deploying Concerto Cloud:
    • Improved business process efficiency
    • Reduced IT infrastructure costs
    • Improved overall system uptime
    • Delivered faster performance
    • Improved accessibility
    • Reduced internal staffing needs


More to Explore



About DXC Concerto

DXC Concerto is a provider of fully managed private, public and hybrid cloud solutions.

DXC Concerto Website