Commvault® Software Research Charts

Commvault® Software Customer Research

eDiscovery continues to be mainly manual

How would you rate your current eDiscovery procedures?

Highly automated Somewhat automated Very little automation, reliant on manual tasks No automation, completely manual Outsourced or handled by a 3rd party

Finding the relevant data
Confirming data set is correct or matches the original query requirements
Collecting the data
Exporting the data for further analysis / case management /response

Commvault® Software Customer Research

Commvault customers are reducing risk, and are more successful in hitting their compliance and audit goals

How much has Commvault improved your coverage in:

81% or greater 61 - 80% 41 - 60% 21 - 40% 0 - 20%

Meeting compliance
Passing audits or tests
Preventing data theft or breach

Commvault® Software Customer Research

Commvault customers know more about their data

“Dark data” is often defined as data sets that an organization has in their environment, but they either have it and don’t know about it or know about it but not how to use it.

Compared to their previous backup product(s), Commvault was able to reduce “dark data” within customer environments by:

76% or more	26%
51-75%	28%
26-50%	26%
0-25%	21%

Commvault® Software Customer Research

78% of customers have an active analytics project or are planning one

Surveyed organizations are planning to or already have incorporated analytics tools into your environment:

Within the next 12 months	38%
Already have implemented analytics tools	24%
Currently implementing	24%
Within the next 6 months	14%

Commvault® Software Customer Research

Over 60% of surveyed customers have no dedicated eDicovery tools

What eDiscovery tools do you currently employ?

No dedicated tools	63%
Use a combination of in house and proprietary tools and applications	21%
Off the shelf proprietary application	13%
In house or homegrown tools and applications	3%

Commvault® Software Customer Research

Current data concerns

What is your biggest data related concern in the current global pandemic climate?

Business continuity: 41%

Ransomware: 20%

Adhering to compliance standards: 16%

Data leaks: 11%

Backup of remote data: 10%

Commvault® Software Customer Research

Half of surveyed customers have 4+ storage products

How many storage products are you managing across your data center(s) and the cloud, including public cloud?

8+	15%
6-7	11%
4-5	24%
2-3	43%
1	7%

Commvault® Software Customer Research

Security, compliance, agility, and DR driving private cloud adoption

What are the top 3 criteria driving your private cloud strategy?

Security	45%
Compliance	41%
Agility/elastic compute	39%
Disaster recovery	39%
Cloud-like economics on-premises	32%
We do not have a private cloud initiative	26%
Other	4%

Commvault® Software Customer Research

Commvault delivers greater benefits in:

Improving protection of critical data	82%
Improving restores times (Recovery Time Objectives)	74%
Improving uptime / availability to data	59%
Meeting compliance requirements	49%
Reducing storage costs	46%

Commvault® Software Customer Research

Compared to your previous provider, which of the following does Commvault provide greater data protection coverage?

Virtual machines	80%
Databases (Oracle, SAP, DB2, SQL, etc.)	71%
File data	69%
Physical servers	53%
Primary storage (SAN, NAS, or DAS)	44%

Commvault® Software Customer Research

Agility, DR, and cost are key drivers for public cloud

What are the top 3 criteria driving your public cloud strategy?

Agility/elastic compute	51%
Disaster recovery	50%
Cost	49%
Security	38%
We are not currently using the public cloud	18%
Other	7%

Commvault® Software Customer Research

45% of customers are exploring containers technologies or have an active containers project

How would you describe your containers strategy?

We do not have a containers strategy	46%
We are exploring technologies and use cases for where we can use containers	35%
We have an active containers project and are investigating products and vendors	10%
We have deployed containers	9%

Commvault® Software Customer Research

Half of customers prefer subscription licensing

What is your preferred software licensing model?

Subscription	50%
Perpetual	40%
Utility	5%
Other	5%

Commvault® Software Customer Research

Backup storage and virtualization storage are the most common SDS use cases

What workloads are you considering for your software-defined storage strategy? (check all that apply)

Backup/archive storage	66%
Private and hybrid cloud virtualization storage	57%
Containers storage	27%
Object storage	26%
Other	14%

Commvault® Software Customer Research

~1/3 of customers are not investing in new technologies due to current market conditions

If you do not have a software-defined strategy, why not?

Current market conditions have shifted priorities and we’re not investing in new technologies right now	31%
Current vendor technologies meet my needs for now	31%
Not familiar with the technology	18%
Other	20%

Commvault® Software Customer Research

48% of customers are exploring SDS technologies or have an active SDS project

Where are you in your software-defined storage (SDS) journey?

We do not have a SDS strategy	37%
We are exploring technologies and use cases for where we can use this technology	37%
We have deployed SDS	14%
We have an active SDS project and are investigating products and vendors	12%

Commvault® Software Customer Research

39% of customers have a storage refresh in <1 year

When is your next hardware or maintenance refresh coming up for any of your storage products?

Now	13%
3-6 months	13%
6 months - 1 year	13%
1 year - 2 years	28%
>2 years	33%

Commvault® Software Customer Research

49% of customers have 4 or more storage products

How many storage products are you managing across your data center(s) and the cloud, including public cloud?

8+: 14%

6-7: 11%

4-5: 24%

2-3: 43%

1: 7%

Commvault® Software Customer Research

IT department changes caused by the COVID-19 pandemic

How is your IT department being changed by the global pandemic?

Need to learn new skills	59%
More reliance on automation	44%
Fewer staff to complete the work	41%
Urgency for disaster recovery testing	37%
Other	12%

Commvault® Software Customer Research

Top priorities through the COVID-19 pandemic

What are your top 3 data protection priorities during the current global pandemic?

Disaster recovery preparedness	80%
Preventing ransomware attacks	61%
Faster digital transformation	49%
More cloud adoption	29%
New SaaS applications to protect	17%

Commvault® Software Customer Research

What are your top 3 data protection priorities during the current global pandemic?

Disaster recovery preparedness	81%
Preventing ransomware attacks	64%
Faster digital transformation	45%
More cloud adoption	26%
New SaaS applications to protect	14%

Commvault® Software Customer Research

How does cloud data protection help your organization?

More accessible data	67%
Improved product innovation	37%
Lower costs	28%
Better customer service	26%

Commvault® Software Customer Research

Why did you originally choose to move data to the cloud?

Digital transformation: 47%

Cost savings: 29%

Agility: 24%

Commvault® Software Customer Research

Are you seeing the cloud benefits you originally expected?

Yes: 73%

No: 27%

Commvault® Software Customer Research

Are you seeing the cloud benefits you originally expected?

Yes: 73%

No: 27%

Commvault® Software Customer Research

Are you seeing the cloud benefits you originally expected?

Yes	68%
No	32%

Commvault® Software Customer Research

Why did you originally choose to move data to the cloud?

Agility: 41%

Digital transformation: 38%

Cost savings: 21%

Commvault® Software Customer Research

What cloud use cases are you considering or running already?

Back up to the cloud	73%
Disaster Recovery (DR)	60%
Dev/Test (spinning up dev/test instances in the cloud)	45%

Commvault® Software Customer Research

Why are you migrating your application(s) or database(s) to the cloud?

Dynamically allocate resources as business demands change	49%
Cost optimization (pay only for what you use)	42%
Reduce administrative cost (PaaS / SaaS offering)	37%

Commvault® Software Customer Research

What do you think are the biggest challenges in your cloud migration projects?

Complexity of applications to be migrated	57%
Time needed to migrate applications	46%
Haven’t yet started a cloud migration project	31%
No support for legacy (old) applications	26%
Lack of workload portability tools available	19%
Lack of workload automation	18%

TechValidate Research on Commvault® Software

103 Charts – Page 1 of 4

eDiscovery continues to be mainly manual

Commvault customers are reducing risk, and are more successful in hitting their compliance and audit goals

Commvault customers know more about their data

78% of customers have an active analytics project or are planning one

Over 60% of surveyed customers have no dedicated eDicovery tools

Current data concerns

Half of surveyed customers have 4+ storage products

Security, compliance, agility, and DR driving private cloud adoption

Agility, DR, and cost are key drivers for public cloud

45% of customers are exploring containers technologies or have an active containers project

Half of customers prefer subscription licensing

Backup storage and virtualization storage are the most common SDS use cases

~1/3 of customers are not investing in new technologies due to current market conditions

48% of customers are exploring SDS technologies or have an active SDS project

39% of customers have a storage refresh in <1 year

49% of customers have 4 or more storage products

IT department changes caused by the COVID-19 pandemic

Top priorities through the COVID-19 pandemic