TechValidate Research on Commvault® Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Commvault® Services. TechValidate stands behind the authenticity of all published data. Learn more »



188 Customers Surveyed

1,522 Data Points Collected

42 Published TechFacts

2 Published Charts

23 Published Case Studies



Featured Research Collections for Commvault® Services

Curated collections and slideshows of TechValidate research data on Commvault® Services.



Selected Research Highlights


Case Study: Tele Computing Asa

Introduction

This case study of TeleComputing ASA is based on a March 2016 survey of Commvault® Services customers by TechValidate, a 3rd-party research service.

“The professional services provided by Commvault have been excellent so far, including good presentations and follow-ups. "

Challenges

  • Solved the following challenges during their recent Commvault Professional Services engagement:
    • Improved the design of their overall data management architecture
    • Shortened the time to properly install and configure their Commvault software solution
    • Mitigated potential risks with installing and configuring the Simpana software solution
    • Lowered the cost of designing and implementing their Commvault data management environment

Use Case

  • Received their recent Commvault Professional Services engagement in EMEA (Europe, Middle East, and Africa).
  • Manages 251- 500 TB with their Commvault environment.
  • Had the following Commvault solutions in their scope during their recent Commvault Professional Services engagement:
    • Disaster Recovery
    • VM Protection
    • Backup & Recovery
  • The following applications, databases, and file systems were in the scope of their recent Commvault Professional Services engagement:
    • File systems
    • Virtualization apps (VMware, Hyper-V, XenServer)
  • Actively considered the following professional alternatives before selecting Commvault for their recent engagement:
    • In-house resources
    • IT services specialists

Results

  • Expectations of results from their most recent Commvault Professional Services engagement:
    • Value of Outcome:* exceeded
    • Quality of Delivery:* exceeded
    • Consultant Capabilities:* exceeded
    • Schedule Managing:* exceeded
    • Cost of Delivery:* met
  • Agrees that Commvault Professional Services helped them and their organization succeed.
  • Agrees that the outcome delivered by Commvault Professional Services was a valuable investment of their company resources.

Case Study: Global 500 Automotive & Transport Company

Introduction

This case study of a Global 500 automotive & transport company is based on a January 2016 survey of Commvault® Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We are now able to perform D.R with no issues. Process fully documented and tested 2x during D.R Test.”

Challenges

  • Solved the following challenges during their recent Commvault Professional Services engagement:
    • Shortened the time to properly install and configure their Commvault software solution
    • Disaster Recovery – Commvault onsite to train Company staff

Use Case

  • Received their recent Commvault Professional Services engagement in the Americas (North/ South America).
  • Manages 51- 100 TB with their Commvault environment.
  • Had the following Commvault solutions in their scope during their recent Commvault Professional Services engagement:
    • Disaster Recovery
    • VM Protection
    • Snapshot Management
  • The following applications, databases, and file systems were in the scope of their recent Commvault Professional Services engagement:
    • File systems
    • Virtualization apps (VMware, Hyper-V, XenServer)
    • Databases (Oracle, SAP, DB2, SQL, etc.)
  • Actively considered the following professional alternative before selecting Commvault for their recent engagement:
    • In-house resources

Results

  • Expectations of results from their most recent Commvault Professional Services engagement:
    • Value of Outcome - greatly exceeded
    • Quality of Delivery - greatly exceeded
    • Consultant Capabilities - greatly exceeded
    • Schedule Managing - greatly exceeded
    • Cost of Delivery - greatly exceeded
  • Strongly agrees that Commvault Professional Services helped them and their organization succeed.
  • Strongly agrees that the outcome delivered by Commvault Professional Services was a valuable investment of their company resources.

Commvault® Services Customer Research

Commvault Professional Services Enables Customer Success

Do you agree that Commvault Professional Services helped you and your organization succeed?

Strongly Agree: 19%
Agree: 63%
Disagree: 19%

Commvault® Services Customer Testimonial

With tight deadlines and a high learning curve, it was too difficult to implement our Commvault deployment. By making use of Commvault Professional Services, we were able to ensure that quick delivery was completed to a very high standard.

Juan Beetge, Storage & Compute Manager, News UK

Commvault® Services Customer Research

Value of Commvault Professional Services

Do you agree that the outcome delivered by Commvault Professional Services was a valuable investment of your company resources?

Strongly Agree: 44%
Agree: 54%
Disagree: 3%

Commvault® Services Customer Satisfaction Rating

An IT Manager of a medium enterprise industrial manufacturing company would be very likely to recommend Commvault® Services for this reason:

Quality of service.



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About Commvault® Services

Commvault Services helps customers create, design, implement and automate bold data and information management strategies that deliver immediate and sustainable value.

Commvault® Services Website   Commvault Website