TechValidate Research on Commvault® Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Commvault® Services. TechValidate stands behind the authenticity of all published data. Learn more »



188 Customers Surveyed

1,522 Data Points Collected

42 Published TechFacts

2 Published Charts

23 Published Case Studies



Featured Research Collections for Commvault® Services

Curated collections and slideshows of TechValidate research data on Commvault® Services.



Selected Research Highlights


An IT Manager of a federal government is likely to recommend Commvault® Services for the following reason:

Extremely happy with RSE and Professional Services engagements. The account manager is worth his weight in gold.

Commvault® Services Case Study

Large Enterprise Telecommunications Services Company

Introduction

This case study of a large enterprise telecommunications services company is based on a November 2016 survey of Commvault® Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Commvault Professional Services helped with design and corrected some misconceptions. Provided alternate ways to deploy it moving forward.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Commvault® Services:

  • Solved the following challenges during their recent Commvault Professional Services engagement:
    • Improved the design of their overall data management architecture
    • Shortened the time to properly install and configure their Commvault software solution

Use Case

The key features and functionalities of Commvault® Services that the surveyed company uses:

  • Received their recent Commvault Professional Services engagement in the Americas (North/ South America).
  • Manages 101- 250 TB with their Commvault environment.
  • Had the following Commvault solutions in their scope during their recent Commvault Professional Services engagement:
    • VM Protection
    • Backup & Recovery
    • Endpoint Protection
  • The following applications, databases, and file systems were used in their recent Commvault Professional Services engagement:
    • Virtualization apps (VMware, Hyper-V, XenServer)

Results

The surveyed company achieved the following results with Commvault® Services:

  • Expectations of results from their most recent Commvault Professional Services engagement:
    • Outcome Value: greatly exceeded
    • Delivery Quality: greatly exceeded
    • Consultant Capabilities: greatly exceeded
    • Schedule Managing Abilities: greatly exceeded
    • Cost of Delivery: greatly exceeded
  • Strongly Agrees that Commvault Professional Services helped them and their organization succeed.
  • Strongly Agrees that the outcome delivered by Commvault Professional Services was a valuable investment of their company resources.

Commvault® Services Customer Research

Commvault Professional Services Enables Customer Success

Do you agree that Commvault Professional Services helped you and your organization succeed?

Strongly Agree: 19%
Agree: 63%
Disagree: 19%

Case Study: Europ Assistance

Introduction

This case study of Europ Assistance is based on a January 2016 survey of Commvault® Services customers by TechValidate, a 3rd-party research service.

“They totally explain our backup solution and data management solution.”

Challenges

  • Solved the following challenges during their recent Commvault Professional Services engagement:
    • Improved the design of their overall data management architecture
    • Mitigated potential risks with installing and configuring the Simpana software solution

Use Case

  • Received their recent Commvault Professional Services engagement in EMEA (Europe, Middle East, and Africa).
  • Manages 51- 100 TB with their Commvault environment.
  • Had the following Commvault solutions in their scope during their recent Commvault Professional Services engagement:
    • Disaster Recovery
    • VM Protection
    • Snapshot Management
    • Backup & Recovery
    • Replication
  • The following applications, databases, and file systems were in the scope of their recent Commvault Professional Services engagement:
    • File systems
    • Microsoft apps and email apps (Active Directory, SharePoint, Exchange, Notes)
    • Virtualization apps (VMware, Hyper-V, XenServer)
    • Databases (Oracle, SAP, DB2, SQL, etc.)
  • Actively considered the following professional alternatives before selecting Commvault for their recent engagement:
    • In-house resources

Results

  • Expectations of results from their most recent Commvault Professional Services engagement:
    • Value of Outcome - exceeded
    • Quality of Delivery - exceeded
    • Consultant Capabilities - greatly exceeded
    • Schedule Managing - exceeded
    • Cost of Delivery - exceeded
  • Strongly agrees that Commvault Professional Services helped them and their organization succeed.
  • Strongly agrees that the outcome delivered by Commvault Professional Services was a valuable investment of their company resources.

Commvault® Services Customer Research

Value of Commvault Professional Services

Do you agree that the outcome delivered by Commvault Professional Services was a valuable investment of your company resources?

Strongly Agree: 44%
Agree: 54%
Disagree: 3%

A Senior IT Architect of a S&P 500 chemicals company is very likely to recommend Commvault® Services for the following reason:

Commvault services have never let us down. Every engagement has been a pleasant and successful experience.



More to Explore



About Commvault® Services

Commvault Services helps customers create, design, implement and automate bold data and information management strategies that deliver immediate and sustainable value.

Commvault® Services Website   Commvault Website