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Wolters Kluwer replaces Carbonite with CrashPlan to protect mobile workforce

Introduction

This case study of Wolters Kluwer nv is based on a August 2014 survey of CrashPlan customers by TechValidate, a 3rd-party research service.

“The product works great and the support is excellent.”

Challenges

  • Deployed CrashPlan to:
    • Prevent data loss from lost/stolen laptops, hard drive crashes, etc.
    • Be part of broader data security/privacy compliance effort
    • Be part of broader disaster recovery/business continuity plan
    • Increase mobility/remote work of employee base

Use Case

  • Describes their CrashPlan deployment as a public cloud—data stored in Code42 public cloud; however encryption keys are stored onsite in a master appliance.
  • Replaced the following solutions with CrashPlan:
    • Manual backups to USB or external drives
    • Carbonite
  • Solved the following business problems with CrashPlan:
    • Backing up/restoring data on laptops and desktops
    • Supporting data/device/OS migration and refresh
    • Accessing and restoring data in case of disaster/data loss
    • Complying with data security/privacy regulations and policies

Results

  • Has seen the following business benefits as a result of their CrashPlan implementation:
    • Increased reliability and consistency of endpoint backups
    • Reduced cost of managing an endpoint backup system/hardware
    • Seen fewer support tickets from end users in relation to backup/restore
    • Seen fewer IT hours spent restoring data
    • Increased end-user productivity




About This Data

This data was sourced directly from verified users of Code42 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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