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CrashPlan saves the day for transportation services company hit by CryptoLocker

Introduction

This case study of a medium enterprise transportation services company is based on a December 2014 survey of CrashPlan customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“My organization was hit hard by CyptoLocker and CryptoWall. Not only did laptops get encrypted, but it also passed on to our network share drives, which hold all the most important company data. Using CrashPlan, I was able to restore all destroyed files to within 15 minutes of the infection.”

Challenges

  • Deployed CrashPlan to:
    • Prevent data loss from lost/stolen laptops, hard drive crashes, etc.
    • Protect endpoint data during migration or OS refresh
    • Part of broader disaster recovery/business continuity plan
  • When experiencing data loss at endpoint prior to deploying CrashPlan, felt the organizational impact in the following ways:
    • A drain on IT resources
    • Decreased employee productivity/lost time
    • Lower employee confidence in the IT department

Use Case

  • Describes their CrashPlan deployment as a hybrid cloud—some data stored on-premises and some data stored in Code42’s public cloud
  • Gained buy-in and budget for deploying endpoint backup after they:
    • Experienced a data loss event, and documented its costs and effects
    • Demonstrated the cost savings in IT time/resources spent managing backups and recovering endpoint data

Results

  • Business benefits realized as a result of implementing CrashPlan:
    • Increased reliability and consistency of data backups on endpoint devices
    • Fewer IT hours spent managing endpoint backup/restoring data
    • Fewer IT hours spent on data migrations/OS refreshes
  • Saves 1-10 hours per week in IT hours because of CrashPlan compared with their previous endpoint backup solution/approach




About This Data

This data was sourced directly from verified users of Code42 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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