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Astrium North America replaces Symantec DLO, saves >$50K with CrashPlan

Introduction

This case study of Astrium North America INC is based on a December 2014 survey of CrashPlan customers by TechValidate, a 3rd-party research service.

“CrashPlan is easy to use, has low maintenance, and has great technical support.”

Challenges

  • Deployed CrashPlan to:
    • Prevent data loss from lost/stolen laptops, hard drive crashes, etc.
  • When experiencing data loss at endpoint prior to deploying CrashPlan, felt the organizational impact in the following ways:
    • A drain on IT resources
    • Decreased employee productivity/lost time

Use Case

  • Describes their CrashPlan deployment as a private cloud—data stored on-premises with your own hardware
  • Replaced the following solutions with CrashPlan:
    • Symantec DLO
  • Gained buy-in and budget for deploying endpoint backup after they:
    • Experienced a data loss event, and documented its costs and effects
    • Demonstrated the cost savings in IT time/resources spent managing backups and recovering endpoint data
    • Calculated the cost of a lost or stolen laptop (productivity plus hard costs)
    • Documented end-user demand for better laptop/desktop backup

Results

  • Saved $50,000-$500,000 in endpoint data recovery since deploying CrashPlan.
  • Business benefits realized as a result of implementing CrashPlan:
    • Increased reliability and consistency of data backups on endpoint devices
    • Increased security/privacy of endpoint data
    • Lowered costs associated with data loss events
    • Fewer IT hours spent managing endpoint backup/restoring data
    • Fewer IT hours spent on data migrations/OS refreshes
    • Increased end-user productivity (via fewer user disruptions, self-service restore, mobile access, etc.)
  • Saves 1-10 hours per week in IT hours because of CrashPlan compared with their previous endpoint backup solution/approach




About This Data

This data was sourced directly from verified users of Code42 by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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