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TechValidate Research on Code42

These pages present data that TechValidate has sourced via direct research with verified customers and users of Code42. TechValidate stands behind the authenticity of all published data. Learn more »



3,837 Customers Surveyed

32,305 Data Points Collected

374 Published TechFacts

28 Published Charts

410 Published Case Studies



Featured Research Collections for Code42

Curated collections and slideshows of TechValidate research data on Code42.



Selected Research Highlights


Code42 Customer Testimonial

Nonprofit says modern endpoint backup is…

…essential to a growing business.

Cliff Goeke, IT Manager, Communities Unlimited, Inc.

Data loss hurts with manual backups

Prior to deploying CrashPlan to replace manual backups—when your organization experienced data loss at the endpoint (lost or stolen laptop, accidental deletion of files, etc.), what was the impact?

Drain on IT resources
73%
Decreased employee productivity/lost time
85%
Loss of revenue
29%
Lower employee confidence in the IT department
37%
Violation of data security/compliance policies
21%
Exposure to negative publicity
10%
Legal action/lawsuit(s)
4%

Code42 Customer Fact

Ivy League university benefits from modern endpoint backup

Harvard University protects more than 1,000 endpoints with Code42 CrashPlan.

Healthcare integration company deploys CrashPlan, saves >$500K in data recovery costs

Introduction

This case study of a medium enterprise health care company is based on a December 2014 survey of CrashPlan customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Deployed CrashPlan to:
    • Prevent data loss from lost/stolen laptops, hard drive crashes, etc.
  • When experiencing data loss at endpoint prior to deploying CrashPlan, felt the organizational impact in the following ways:
    • Decreased employee productivity/lost time

Use Case

  • Describes their CrashPlan deployment as a private cloud—data stored on-premises with your own hardware.
  • Replaced the following solutions with CrashPlan:
    • Manual backups to USB or external drives
  • Gained buy-in and budget for deploying endpoint backup after they:
    • Experienced a data loss event, and documented its costs and effects
    • Documented end-user demand for better laptop/desktop backup

Results

  • Saved $500,000-$1,000,000 in endpoint data recovery since deploying CrashPlan.
  • Business benefits realized as a result of implementing CrashPlan:
    • Increased reliability and consistency of data backups on endpoint devices
    • Fewer IT hours spent managing endpoint backup/restoring data
    • Increased end-user productivity (via fewer user disruptions, self-service restore, mobile access, etc.)
  • Saves 1-10 hours per week in IT hours because of CrashPlan compared with their previous endpoint backup solution/approach.

Alabama university selects CrashPlan, saves >$1M in data recovery costs

Introduction

This case study of a educational institution is based on a December 2014 survey of CrashPlan customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We have a lot of contracts with federal agencies. This along with the need to protect data and have a DR solution for endpoint devices were all part of the buy-in.”

Challenges

  • Deployed CrashPlan to:
    • Prevent data loss from lost/stolen laptops, hard drive crashes, etc.
    • Protect endpoint data during migration or OS refresh
    • Protect endpoint data prior to initiating disk encryption effort
    • Part of broader disaster recovery/business continuity plan
  • When experiencing data loss at endpoint prior to deploying CrashPlan, felt the organizational impact in the following ways:
    • A drain on IT resources
    • Decreased employee productivity/lost time
    • Lower employee confidence in the IT department
    • A violation of data security/compliance policies
    • Exposure to negative publicity
    • Legal action/lawsuit(s)

Use Case

  • Describes their CrashPlan deployment as a hybrid cloud—some data stored on-premises and some data stored in Code42’s public cloud.
  • Replaced the following solutions with CrashPlan:
    • Manual backups to USB or external drives
  • Gained buy-in and budget for deploying endpoint backup after they:
    • Demonstrated risk of data loss by allowing rogue/shadow IT in the organization
    • Documented end-user demand for better laptop/desktop backup

Results

  • Saved $1,000,000-$5,000,000 in endpoint data recovery since deploying CrashPlan.
  • Business benefits realized as a result of implementing CrashPlan:
    • Increased reliability and consistency of data backups on endpoint devices
    • Increased security/privacy of endpoint data
    • Lowered costs associated with data loss events
    • Fewer IT hours spent managing endpoint backup/restoring data
    • Fewer IT hours spent on data migrations/OS refreshes
    • Increased end-user productivity (via fewer user disruptions, self-service restore, mobile access, etc.)
  • Saves 1-10 hours per week in IT hours because of CrashPlan compared with their previous endpoint backup solution/approach.
  • Complies with the following regulatory requirements with the help of CrashPlan:
    • Health Insurance Portability and Accountability Act (HIPAA)
    • Family Educational Rights and Privacy Act (FERPA)

Code42 Customer Research

Modern endpoint backup is long-lasting, not a stopgap

How long have you been using Code42 CrashPlan to protect your endpoints?

2 to 4 years
38%
1 to 2 years
27%
More than 4 years
20%
6 months to 1 year
8%
Less than 6 months
8%


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About Code42

Code42 is a global enterprise SaaS provider of endpoint data protection and security to more than 39,000 organizations, including the most recognized brands in business and education. Their highly secure cloud solutions enable IT and security teams to limit risk, meet data privacy regulations and recover from data loss, no matter the cause.

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