Menu

TechValidate Research on CLX Communications

These pages present data that TechValidate has sourced via direct research with verified customers and users of CLX Communications. TechValidate stands behind the authenticity of all published data. Learn more »



437 Customers Surveyed

2,191 Data Points Collected

54 Published TechFacts

8 Published Case Studies



Selected Research Highlights


CLX Communications Case Study

ImpulsePay

Introduction

This case study of ImpulsePay is based on a March 2017 survey of CLX Communications customers by TechValidate, a 3rd-party research service.

“CLX is a global leader and trusted partner in cloud communications, saving our company time, money, and operational headaches.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select CLX Communications:

  • Needed a reliable and global SMS solution

Use Case

The key features and functionalities of CLX Communications that the surveyed company uses:

  • Uses CLX for the following reason:
    • To reduce operational costs
  • Rates the following CLX features compared to the competition:
    • Platform availability: significantly better than
    • Delivery latency: significantly better than
    • Delivery reliability: significantly better than
    • Global reach: significantly better than
    • Technical support: better than
  • Rates the following CLX services compared to the competition:
    • Price competitiveness: best in class compared to
    • Market knowledge and expertise: significantly better than
    • API and product documentation: significantly better than
    • Developer support: significantly better than
  • Plans to increase their usage of CLX products in the next 12 months.

Results

The surveyed company achieved the following result with CLX Communications:

  • Reduced their cost, time, and headaches by 5-20% since using CLX.

CLX Communications Case Study

A large global CRM platform company

Introduction

This case study of a large global CRM platform company is based on a March 2017 survey of CLX Communications customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CLX is a global leader and trusted partner in cloud communications, saving our company time, money, and operational headaches.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CLX Communications:

  • Needed a reliable and global SMS solution
  • Needed a reliable and global Number Lookup / HLR solution

Use Case

The key features and functionalities of CLX Communications that the surveyed company uses:

  • Uses CLX for the following reasons:
    • To reduce operational costs
    • To launch new products or services requiring cloud communications
  • Rates the following CLX features compared to the competition:
    • Platform availability: significantly better than
    • Delivery latency: significantly better than
    • Delivery reliability: best in class compared to
    • Global reach: best in class compared to
    • Technical support: better than
  • Rates the following CLX services compared to the competition:
    • Account management: significantly better than
    • Price competitiveness: significantly better than
    • Market knowledge and expertise: significantly better than
    • API and product documentation: significantly better than
    • Developer support: the same as
  • Plans to significantly increase their usage of CLX products in the next 12 months.

Results

The surveyed company achieved the following results with CLX Communications:

  • Reduced their cost, time, and headaches by 35-50% since using CLX.

CLX Customer Fact

A membership organization uses CLX to improve customer service.

CLX Communications Customer Fact

A global 500 professional services company rates CLX’s market knowledge and expertise as significantly better than the competition.



More to Explore



About CLX Communications

CLX Communications connects developers and enterprises to people and things, making it easy for them to embed global communications, including voice, sms and data into their apps, business processes, and IOT devices.

CLX Communications Website   CLX Communications Website