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TechValidate Research on CLX Communications

These pages present data that TechValidate has sourced via direct research with verified customers and users of CLX Communications. TechValidate stands behind the authenticity of all published data. Learn more »



407 Customers Surveyed

2,053 Data Points Collected

38 Published TechFacts

8 Published Case Studies



Selected Research Highlights


CLX Customer Fact

A Global 500 telecommunications services company rates CLX’s market knowledge and expertise as best in class compared to the competition.

CLX Case Study

Medium Enterprise Security Products & Services Company

Introduction

This case study of a medium enterprise security products & services company is based on a February 2017 survey of CLX customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CLX is a global leader and trusted partner in cloud communications, saving our company time, money, and operational headaches.”

Challenges

  • Uses CLX for the following reason:
    • To improve customer service using SMS

Use Case

The key features and functionalities of CLX that the surveyed company uses:

Rates the following CLX features compared to the competition:

  • Platform availability: better
  • Delivery latency: better
  • Delivery reliability: better
  • Global reach: better
  • Technical support: better

Rates the following CLX services compared to the competition:

  • Account management: better
  • Price competitiveness: better
  • Market knowledge and expertise: better
  • API and product documentation: better
  • Developer support: better

Results

The surveyed company achieved the following result with CLX:

  • Reduced their cost, time, and headaches by 50%+ since using CLX.

CLX Communications Case Study

Online City in Denmark

Introduction

This case study of Online City in Denmark is based on a March 2017 survey of CLX Communications customers by TechValidate, a 3rd-party research service.

“CLX is a global leader and trusted partner in cloud communications, saving our company time, money, and operational headaches.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CLX Communications:

  • Needed a reliable and global SMS solution
  • Needed a reliable and global Number Lookup / HLR solution

Use Case

The key features and functionalities of CLX Communications that the surveyed company uses:

  • Rates the following CLX features compared to the competition:
    • Platform availability: better than
    • Delivery latency: better than
    • Delivery reliability: significantly better than
    • Global reach: better than
    • Technical support: better than
  • Rates the following CLX services compared to the competition:
    • Account management: significantly better than
    • Price competitiveness: worse than
    • Market knowledge and expertise: better than
    • API and product documentation: better than
    • Developer support: better than
  • Plans to increase their usage of CLX products in the next 12 months.

Results

The surveyed company achieved the following result with CLX Communications:

  • Reduced their cost, time, and headaches by up to 5% since using CLX.

CLX Customer Fact

A medium enterprise computer software company rates CLX’s market knowledge and expertise as significantly better than the competition.



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About CLX Communications

CLX Communications connects developers and enterprises to people and things, making it easy for them to embed global communications, including voice, sms and data into their apps, business processes, and IOT devices.

CLX Communications Website   CLX Communications Website