TechValidate Research on Citrix Customer Success

1348 TechFacts – Page 7 of 45


Citrix Consulting Customer Statistic

97% of Citrix Consulting customers say we implement faster than other vendors.

97%

Citrix Consulting Customer Statistic

58% of surveyed IT organizations agree Citrix Consulting ensured the success of their project.

Citrix Consulting Customer Statistic

56% of surveyed IT organizations agree Citrix Consulting was key to obtaining fast time to value of their solution.

Citrix Consulting Customer Statistic

53% of surveyed IT organizations agree Citrix Consulting meaningfully accelerated time to adoption of their solution.

Citrix Consulting Customer Statistic

91% of surveyed IT organizations saw value with Citrix Consulting in 6 months or less.

Citrix Consulting Customer Statistic

81% of surveyed IT organizations chose Citrix Consulting for direct access to internal Citrix expertise.

81%

Citrix Consulting Customer Review

How our organization uses Citrix Services:

We used Citrix Consulting to speed up project completion.

Would you recommend Citrix Consulting?

Yes. Citrix Consulting has proven to be reliable and solution-oriented.

Citrix Consulting Customer Review

4/5 Stars

How our organization uses Citrix Services:

We use Citrix Consulting for new implementation projects.

Would you recommend Citrix Consulting?

Yes. Citrix Consulting allows us to get expert guidance directly from the product manufacturer.

Citrix Consulting Customer Review

4.5/5 Stars

How our organization uses Citrix Services:

As staff augmentation + high level architect discussions when needed.

Would you recommend Citrix Consulting?

Yes. Projects turn out more successful.

Citrix Consulting Customer Testimonial

The best part about working with Citrix Consulting is that they are extremely reliable and cooperative.

Office Manager, Small Business Insurance Company

Citrix Consulting Customer Testimonial

[The best part of working with Citrix Consulting] is their standardized methodology for approaching projects.

Engineer, Medium Enterprise Telecommunications Services Company

Citrix Consulting Customer Testimonial

[The best part of working with Citrix Consulting] is their collaborative approach to projects.

IT Project Manager, Large Enterprise Telecommunications Equipment Company

Citrix Consulting Customer Testimonial

[The best part of working with Citrix Consulting] is that they helped me find a Linux VDA Expert in Costa Rica.

IT Specialist, Medium Enterprise Automotive & Transport Company

Citrix Consulting Customer Testimonial

[The best part of working with Citrix Consulting] is the expertise of their on-site team.

Engineer, State & Local Government

Citrix Managed Services Customer Review

4.5/5 Stars

How our organization uses Citrix Managed Services:

  • 24×7 Tier 3 coverage
  • Consultancy during planned or unplanned maintenance.
  • Occasionally as a bridge to Citrix Technical Support or Engineering

Would you recommend Citrix Managed Services?

I would definitely recommend Citrix Managed Services. In cases where your organization needs global coverage of business critical systems, Managed Services would be more affordable than staff internally.

Citrix Managed Services Customer Satisfaction Rating

An IT Director at a Global 500 beverage company would be likely to recommend Citrix Managed Services for this reason:

Citrix Managed Services has been great for the most part. I would definitely recommend it to someone else who runs an on-premise Citrix environment.

Citrix Managed Services Customer Review

4/5 Stars

How our organization uses Citrix Managed Services:

Citrix Managed Services is used to manage our Virtual Apps and Desktops and Citrix ADC environment. The Managed Services team is responsible for adding removing, and changing applications delivered in the environment. The team is also responsible for responding to break/fix incidents related to the Citrix environment.

Would you recommend Citrix Managed Services?

Citrix Managed Services (CMS) adds value to our organization because it can be challenging to get good Citrix technical resources. For the number of CMS resources allocated to our account, I would never be able to hire competent Citrix resources for what I pay annually for the contract.

Citrix Managed Services Customer Testimonial

The best part about working with Citrix Managed Services is the ability to get a Citrix Tech Support engineer quickly in case of a major incident or out of working hours.

IT Director, Global 500 Beverage Company

Citrix Consulting Customer Review

4/5 Stars

How our organization uses Citrix Services:

We are Citrix Consulting Services partner.

Would you recommend Citrix Consulting?

Absolutely. We recommend Citrix Consulting every time we sell Citrix projects.

Citrix Consulting Customer Review

4/5 Stars

How our organization uses Citrix Services:

We have expert level Citrix engineers and we needed to turn to similar caliber resources for solution validation.

Would you recommend Citrix Consulting?

Yes. We would recommend in terms of expertise and rapid resource availability.

Citrix Consulting Customer Review

4/5 Stars

How our organization uses Citrix Services:

We engaged Citrix Consulting to conduct a health check for an existing Citrix implementation.

Would you recommend Citrix Consulting?

Yes. Citrix Consulting proved to be extremely knowledgeable, providing deep expertise, and helping us get answers that we couldn’t get anywhere else.

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by helping us get straight to the solution.

IT Professional, Small Business Computer Services Company

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by speeding up the design of our environment and the implementation of our solution.

Monika Munoz, Engineer, Coresols

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by saving us so much time in our implementation.

Sales Manager, Large Enterprise Wholesale Distribution Company

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by providing a second set of eyes to validate our solution and approach.

IT Manager, Fortune 500 Retail Company

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by creating a solution that was user friendly.

John Harper, IT Project Director, Vancouver Island Health Authority

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by presenting solutions to us in simple business terms that we could easily understand.

Business Director, Medium Enterprise Telecommunications Equipment Company

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by getting the project work done in a short amount of time.

Senior IT Architect, State & Local Government

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by increasing the stability, performance and flexibility of our Citrix environment.

IT Professional, Non Profit

Citrix Consulting Customer Testimonial

Citrix Consulting helped us accelerate adoption by being there when we needed them, working to our unique availability, not theirs.

IT Manager, Large Enterprise Insurance Company




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