TechValidate Research on Citrix Customer Success

1348 TechFacts – Page 4 of 45


Citrix Services Customer Statistic

Increase Business Value of your existing solutions with Customer Success Programs

Almost 40% of customers were able to increase the value of their existing Citrix solutions as a result of their Customer Success program.

Citrix Services Customer Statistic

Minimize Downtime with Customer Success Programs

Almost 50% of customers were able to minimize downtime as a result of their Customer Success program.

Citrix Services Customer Statistic

Deliver Increased Productivity with Customer Success Programs

More than 50% of customers improved end-user productivity as a result of their Customer Success program.

Citrix Services Customer Statistic

Deliver Greater ROI with Priority Plus

More than 75% of Priority Plus customers experienced at least a 25% return on investment as a result of their Customer Success program.

Citrix Services Customer Statistic

Deliver Greater ROI with Priority

Almost 90% of Priority customers experienced at least a 10% return on investment as a result of their Customer Success program.

Citrix Services Customer Statistic

Deliver Greater ROI with Priority

Almost 75% of Priority customers experienced at least a 25% return on investment as a result of their Customer Success program.

Citrix Services Customer Statistic

Deliver Greater ROI with Customer Success Programs

68% of customers experienced at least a 25% return on investment as a result of their Customer Success program.

68%

Citrix Services Customer Statistic

Deliver Greater ROI with Customer Success Programs

85% of customers experienced at least a 10% return on investment as a result of their Customer Success program.

85%

Citrix Services Customer Statistic

Accelerate ROI with Customer Success Programs

55% of Select customers achieved return on investment (ROI) in 9 months or less with their Customer Success program.

55%

Citrix Services Customer Statistic

Accelerate ROI with Customer Success Programs

75% of Priority and Priority Plus customers achieved return on investment (ROI) in 9 months or less with their Customer Success program.

75%

Citrix Services Customer Statistic

Accelerate ROI with Customer Success Programs

70% of customers achieved return on investment (ROI) in 9 months or less with their Customer Success program.

Citrix Services Customer Statistic

Drive Technical Adoption and Fill Knowledge Gaps

Almost 75% of customers agree their CS Program has helped them overcome knowledge gaps and drive technical adoption of their Citrix technologies.

Citrix Services Customer Statistic

Priority Drives Product Adoption

50% of Priority customers say their Customer Success program helped overcome challenges and drive technical adoption.

Citrix Services Customer Statistic

Overcome Technical Challenges with Customer Success Programs

More than two-thirds of surveyed organizations were able to overcome technical challenges present in their environment with the help of their Customer Success program.

Citrix Education Customer Review

Partner rating

4.5/5 Stars

How our organization uses Citrix Education:

Our organization is using Citrix Education for education and training purposes and on the other to maintain the partner status.

Would you recommend Citrix Education?

Yes, I would recommend Citrix Education because it helps to improve your skills and helps to advance the company’s processes.

Citrix Education Customer Review

4.5/5 Stars

Would you recommend Citrix Education?

“If you want to improve your Citrix Knowledge and Skills and have the time of your life, Citrix Training is the best way to do it.”

Citrix Education Customer Review

Gain top knowledge and expertise with Education

4.5/5 Stars

How our organization uses Citrix Education:

To fully support our Citrix environments with top knowledge and expertise.

Would you recommend Citrix Education?

I would recommend Citrix Education in order to get a full understanding of all Citrix products and features. It can also advance your IT career.

Citrix Education Customer Review

Up-to-date training content for Citrix ADC

4.5/5 Stars

How our organization uses Citrix Education:

We have 2 ADC SDX boxes, 1 in each of our data centers. We used Citrix Education to take advantage of new material and help educate our employees.

Would you recommend Citrix Education?

Yes – it is VERY educational and well worth it. You’ll learn a lot of material.

Citrix Education Customer Review

Experience higher partner expertise with Education

4.5/5 Stars

How our organization uses Citrix Education:

In our organization and as a partner to our customers, expectations are high.

In addition to an educational presence, we also have to be relevant to our customers, showing certificates of all solutions in the Citrix portfolio.

Would you recommend Citrix Education?

Yes, and what also makes Citrix especially interesting is the coverage of other technical areas as well, such as active directory, storage, network and applications.

Citrix Education Customer Review

Increase knowledge and confidence with eLearning

4.5/5 Stars

How our organization uses Citrix Education:

All my employees have access to Citrix Education. Our company was an early adopter of the eLearning Subscription which helped us achieve greater knowledge and confidence.

Would you recommend Citrix Education?

Citrix Education is a great source for knowledge. Engineers (both senior and junior) and architects will find new skills for their portfolios.

Citrix Education Customer Review

Improve skills with an eLearning Subscription

4.5/5 Stars

How our organization uses Citrix Education:

To improve our skillset to help move the company forward.

Would you recommend Citrix Education?

Absolutely, especially with the new Subscription options.

Citrix Education Customer Review

Apply what is learned in class at your workplace with eLearning

5/5 Stars

How our organization uses Citrix Education:

I’ve used Citrix eLearning for 3 months and I loved it!
I’m a Sales Engineer at my organization and with the help of the Citrix Education I learned a lot.

Would you recommend Citrix Education?

Yes, The subscription provides highly technical videos and labs. It is the best way to practice configuration and implementation.

Citrix Education Customer Review

Go from novice to expert with Education

5/5 Stars

How our organization uses Citrix Education:

This training program transforms a novice into a confident technician.

Would you recommend Citrix Education?

Yes, I would definitely recommend Citrix Education courses. They are systematically designed for technicians gain expertise on Citrix products.

Citrix Education Customer Review

Learn new product features and functions quickly with Education

5/5 Stars

How our organization uses Citrix Education:

My organization uses Citrix Education to broaden our knowleged and to learn more about any new terms and functions inplemented.

Would you recommend Citrix Education?

Yes, not only is this a fast and easy way to boarden our knowledge but what we learned can be implimented into our enviroment.

Citrix Education Customer Review

Expand your skillset and solution knowledge with Education

5/5 Stars

How our organization uses Citrix Education:

The training we undertook has dramatically changed the way we used Citrix products.

Would you recommend Citrix Education?

I definitely would recommend Citrix Education because it extends your vision regarding the capabilities of Citrix products.

Citrix Education Customer Review

5/5 Stars

How our organization uses Citrix Education:

To ensure their IT staff’s Citrix skills are on a high level.

Would you recommend Citrix Education?

Yes, I would recommend Citrix Education. The provided learning materials and the access to a perfect lab environment make it a no brainer to recommend Citrix Education.

Citrix Education Customer Review

Enable team members and increase product usage with Education

5/5 Stars

How our organization uses Citrix Education:

We use Citrix Education to gain information to become more successful in standing up multiple Citrix environments and enabling team members access to the applications they need to complete their assigned tasks.

Would you recommend Citrix Education?

Yes, it provides valuable hands-on experience and needed information to take full advantage of the Citrix products we use.

Citrix Education Customer Review

Education offers relevant training content from expert instructors

5/5 Stars

How our organization uses Citrix Education:

We have used it in order to teach new engineers Citrix as well as re-upping Citrix certifications.

Would you recommend Citrix Education?

Yes, I have had a great experience with Citrix Education. The material is always relevant and the instructors are extremely knowledgeable.

Citrix Education Customer Review

Prep for certification with quality Education

5/5 Stars

How our organization uses Citrix Education:

Preparation for product certification.

Would you recommend Citrix Education?

Absolutely! I’ve been leveraging Citrix Education for 20 years, and I can safely say that it has been a completely positive experience. For the most recent courses I’ve attended, Citrix have raised the bar even further as far as quality is concerned.

Citrix Education Customer Review

Save time and money with Education

5/5 Stars

How our organization uses Citrix Education:

As a Federal Employee, I attend training when funds are available.

Would you recommend Citrix Education?

I believe the education and insight are well worth the price as you save time and money by not having to do everything on your own.




More Research on Citrix Customer Success