TechValidate Research on Citrix Services

1104 TechFacts – Page 4 of 37


Citrix Services Customer Review

Customer Review: Stability and Reliability

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

We benefit with CSS Select by having platform stability and reliability.

What would you tell to someone new to their CSS Select subscription?

Citrix is a valued vendor and partnership.

Citrix Services Customer Testimonial

Testimonial: Rapid Support

Having CSS Select has provided me with the ability to obtain rapid support for issues encountered in the past related to licensing, upgrades and troubleshooting prior to major application rollouts.

IT Administrator, Non Profit

Citrix Services Customer Testimonial

Testimonial: Migration to Cloud

Our CSS Select subscription has helped us with the migration to the cloud.

System Administrator, State & Local Government

Citrix Services Customer Testimonial

Testimonial: Minimize Downtime

CSS Select provides us with the opportunity to expand and update our technology while maintaining the required level of support to minimize downtime.

IT Manager, State & Local Government

Citrix Services Customer Review

Customer Review: Great Value & Minimize Downtime

4.5/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

Minimize downtime and resolve any configuration issues when they arise.

What would you tell to someone new to their CSS Select subscription?

Great value for the money especially if your up-time requirements are important and critical to your organization.

Citrix Services Customer Testimonial

Testimonial: Support help for quick restoration

Due to our security requirements, we need to keep our systems updated, and it happens very frequently that patches introduce some changes.
Having CSS Select support is helping us to react quickly and to restore operations.

System Administrator, Small Business Banking Company

Citrix Services Customer Review

Customer Review: Zero Downtime

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

We benefit by having our CSS Select subscription with access to Support, and during deployment of updated components with zero downtime.

Citrix Services Customer Testimonial

Testimonial: Support Access Invaluable

Having access to CSS Select Technical Support has been invaluable when issues arise.

IT Director, Small Business Industrial Manufacturing Company

Citrix Services Customer Testimonial

Customer Testimonial: Migrating without added costs

One of the obvious benefits of having CSS Select has been migrating from an older OS platform without the added costs.

Senior IT Architect, S&P 500 Industrial Manufacturing Company

Citrix Services Customer Testimonial

Testimonial: Migration plan to Citrix Cloud

With CSS Select, they have helped us adopt a migration plan to Citrix Cloud for XenMobile.

Engineer, Medium Enterprise Financial Services Company

Citrix Services Customer Review

Customer Review: Better Adoption of Solution

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

It helped us with the adoption of new solutions.

What would you tell to someone new to their CSS Select subscription?

The value they bring is beneficial as they have an experience level that can help guide a business to better adoption of a solution.

Citrix Services Customer Review

Customer Review: Big Savings

4.5/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

With our CSS Select subscription, we’ve been able to work through issues ourselves without the need of and outside contractor… Big savings.

What would you tell to someone new to their CSS Select subscription?

You shouldn’t go without it.

Citrix Services Customer Testimonial

Testimonial: Superior Technical Support

With CSS Select, we get superior technical support has allowed us to overcome technical challenges very quickly and with excellent results.

IT Director, Medium Enterprise Automotive & Transport Company

Citrix Services Customer Testimonial

Testimonial: Big help with upgrades and migrations

CSS Select has helped me a lot in solving some upgrade and migration jobs.

IT Manager, Medium Enterprise Consumer Services Company

Citrix Services Customer Testimonial

Testimonial: Access to eLearning

With our CSS Select subscription, I like the access to eLearning courses to be able to see all the new features and stay current on Citrix tech.

Cloud Architect, Medium Enterprise Construction Company

Citrix Services Customer Testimonial

Testimonial: Quickly identify issues and resolve

Our CSS Select subscription gives us access to tech support during business hours and has helped us quickly identify issues and resolve them before they impact the business.

Engineering Director, Medium Enterprise Health Care Company

Citrix Services Customer Review

Customer Review: Faster and on time solution

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

With our CSS Select subscription, we get the solution on time and faster.

Citrix Services Customer Testimonial

Testimonial: Solving Our Configuration Doubts

CSS Select helped solve all our doubts when configuring systems, and they found bugs/errors on our platforms.

Chief Technology Officer (CTO), Medium Enterprise Pharmaceuticals Company

Citrix Services Customer Testimonial

Testimonial: Streamlining Budget

Some of the benefits with our CSS Select subscription have been budget streamlining and access to support.

IT Manager, Large Enterprise Electronics Company

Citrix Services Customer Testimonial

Testimonial: eLearning for new hires

With the CSS Select eLearning access, a new colleague needed to get an introduction into the basic topic of XenApp administration. The eLearning module did this for us.

IT Professional, Large Enterprise Health Care Company

Citrix Services Customer Testimonial

Testimonial: Immediate Help

We get immediate help from Citrix in case of any issue with our CSS Select Subscription.

System Integrator, Large Enterprise Banking Company

Citrix Services Customer Review

Customer Review: Highly Confident with Large Scale Deployments

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

Having our CSS Select subscription gives us unlimited access to always on support, which allows us to be highly confident with large scale deployments and mission critical systems.

Citrix Services Customer Review

Testimonial: Direct Access to Support and Chat

3.5/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

We’ve benefited with our CSS Select subscription mostly with the direct access to support. And chat with the Level 1 support.

Citrix Services Customer Review

Customer Review: Support from the experts

5/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

We’re getting all support on time and from the experts with our CSS Select subscription.

What would you tell to someone new to their CSS Select subscription?

Go for the CSS Select subscription, which saves the ….of engineers.

Citrix Services Customer Testimonial

Testimonial: Timely Support

With CSS Select, we get timely support, which helps us provide better solutions and support to our customers.

IT Professional, Global 500 Computer Services Company

Citrix Services Customer Testimonial

Testimonial: Solved Stability & Performance

Having CSS Select, it helped to solve problems with stability and performance.

IT Architect, Global 500 Computer Services Company

Citrix Services Customer Testimonial

Testimonial: Migration Help

Our CSS Priority Scheduled Support was helpful during a migration.

IT Professional, Global 500 Computer Software Company

Citrix Services Customer Review

Testimonial: Reduce Outages and Good Value

4/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

With CSS Select, we have reduced outages, and we’re less afraid of upgrading when a new version comes out.

What would you tell to someone new to their CSS Select subscription?

CSS Select, good value for the money!

Citrix Services Customer Testimonial

Testimonial: Support got us up and running quickly

A while back we had an outage that had the potential to have a large impact on the organization, but the CSS Select support we received helped us get up and running quickly to avoid this.

IT Manager, Membership Organization

Citrix Services Customer Review

Customer Review: Knowledgeable Support & Impressive Live Chat

4.5/5 Stars

Please describe how your organization has benefited from your CSS Select subscription?

For me, the biggest benefit of CSS Select is knowledgeable technical support. I am particularly impressed with your Live Chat. Most chat with other vendors is only good for very basic issues. Citrix Live Chat has helped with much more involved issues and problems are solved much more quickly.

What would you tell to someone new to their CSS Select subscription?

Great value for the price. With CSS Select, you get expert assistance at your fingertips. Response time is always quick as well.




More Research on Citrix Services