Citrix Services Customer Statistic
Customer Success provides strong customer value
Nearly 90% of customers agree Citrix Support provides a better value than other technology vendors.
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is having access to a Technical Account Manager who we can discuss our priorities/issues and if needed get some guidance on adoption of Citrix solutions.
— IT Architect, Large Enterprise Financial Services Company
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is that whenever we face issues and call Citrix support they are ready to help at any time.
Their enthusiasm is significantly better than that of any other vendors. We appreciate their work.
— Abhilash Gangadharan, IT Administrator, International Business Machines Corporation, Bangalore
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is how fast support responds to our requests, helps us to collect the right log entries, and takes enough time to give us the best solution.
It is also amazing how a majority of knowledge base articles are clear and helpful.
— IT Administrator, State & Local Government
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is the availability of a complete team of experts who help integrate and deploy our Citrix solutions.
— IT Architect, Small Business Computer Services Company
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is the availability of our TRM.
Our TRM is always available, whether we have technical questions or need help on a specific issue or subject.
— System Administrator, Large Enterprise Energy & Utilities Company
Citrix Services Customer Testimonial
Our Customer Success team has been fantastic. We meet regularly to continue moving forward with adoption of new products.
They have routinely customized solutions for our organization based on our needs and brought in additional resources to assist in anything we are trying to do.
— System Administrator, Educational Institution