Citrix Services Customer Satisfaction Rating
Citrix Support is professional, know what they are doing, know what the Citrix product can do, and match our business needs to the product’s capabilities.
Citrix Services Customer Satisfaction Rating
Citrix Support is professional, know what they are doing, know what the Citrix product can do, and match our business needs to the product’s capabilities.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Lee Webb, an IT Specialist at NTT DATA, would be very likely to recommend Citrix Services for this reason:
I have been working with Citrix for over 10 years and it constantly gets better and better.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Mir Haq, a System Administrator at Codan Canada, would be very likely to recommend Citrix Services for this reason:
I receive great support from the customer service agents every time I need their help with production issues.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Citrix products have been extremely reliable for the 20 years that I have been using them.
This year, our Citrix products helped enable us to move to a Work From Home (WFH) environment in days. Most of that time was spent training our users on how to use it.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Citrix has been a great tool for our University to transition to a more remote workforce as well as remote learning during the COVID-19 pandemic.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Citrix Technical Support has bent over backward to help our technical team. They’ve shown up to our War Rooms and helped find solutions to tough challenges.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Satisfaction Rating
Citrix solutions and appliances are easy to maintain, Admin friendly, and secure.
Their support over the last several years has been very satisfying.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Citrix Services?”
Citrix Services Customer Review
4/5 Stars
Our Customer Success program has helped us with issue resolution, leading to reduced downtime.
Yes, Priority Plus builds a true partnership with Citrix instead of a transactional one.
Citrix Services Customer Review
4/5 Stars
The Citrix team is definitely interested in resolving our issues. The number of issues we have has slowed us down in the past.
Yes, the fact that this program even exists tells customers that Citrix is genuinely interested in our success.
This is a sign of a good partner.
Citrix Services Customer Review
4.5/5 Stars
Yes. Citrix Support helped us prove that the root cause of an issue we were having was not a Citrix issue, rather there was another external force causing issues in our environment.
Yes, I would as it helps us keep focused on projects and operations.
Citrix Services Customer Review
5/5 Stars
Yes definitely. It’s always helpful to have timely and professional support when you need it.
Yes, it has some of the best available products that enable IT to easily manage applications, desktops, networking, etc.
Citrix Services Customer Review
5/5 Stars
We can always depend on Citrix support to have our issues resolved.
Once you reach out to Citrix support, rest assured that your issue will be fixed within an acceptable timeframe.
Citrix Services Customer Review
5/5 Stars
The Citrix team supported us with the introduction of the Citrix Cloud and overcoming initial configuration problems, solving them quickly and comprehensively.
Yes, because only with a program like this could we be able to develop a solution in-house.
Citrix Services Customer Review
5/5 Stars
With our Technical Account Manager (TAM), the response time for our open support issues has been drastically reduced. The answers to our problems have also been more relevant.
Yes, because the technical team is very competent and provides very clear and complete answers to our complex problems with Citrix products.
Citrix Services Customer Review
5/5 Stars
Customer Success Select has helped us increase service availability. Citrix has a highly reliable support team that supports us in a timely manner.
Yes, I highly recommend Citrix Select to improve the business productivity and lessen the burden on IT.
Citrix Services Customer Review
5/5 Stars
We are working toward using Citrix to provide multiple solutions for both Staff and Students at our University and our Customer Success Team has been a huge help with this effort.
Yes. Our Customer Success team has helped to keep us moving in multiple directions with our technology and enabled us to position Citrix as a solution for multiple problems, especially during the COVID-19 pandemic.
Citrix Services Customer Review
5/5 Stars
Our Customer Success program has helped minimize our downtimes.
Yes, knowing about latest technologies and having a team of experts swiftly available when needed should be a priority for every organization.
Citrix Services Customer Testimonial
The best part of my Citrix Customer Success program is the number of people that have been involved in resolving our issues.
If the right person isn’t on our immediate team, then someone from the Product team gets involved.
— Charlie Eberhardt, Service Manager, Xerox Corporation