TechValidate Research on Citrix Customer Success


Citrix Services Customer Research

The primary reasons customers want their product covered by a maintenance and support plan like Citrix Customer Success Services (CSS) Select subscription:

Minimize downtime
65%
Proactively maintain and improve environment performance
55%
Obtain greater product value
47%
Augment staff with access to technical experts
39%
Increase productivity
31%
Reduce IT costs
28%
Support business growth expectations
28%
Accelerate readiness and adoption
19%
Migrate to the Cloud
5%




About This Data

This data was sourced directly from verified users of Citrix Customer Success by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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