Citrix Services Customer Research
Results with CSS Priority – Health Care
As a result of our CSS Priority subscription, we have been able to:
Accelerate issue resolution through expert troubleshooting guidance with Priority Queue |
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Minimize downtime and expedite remediation for severity 1 issues with the assistance of Critical Situation Management and clearer insight of critical situations with a formal Root Cause Analysis |
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Continuously build and develop skills by enabling technical resources with latest product knowledge through eLearning |
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Optimize environment and mitigate risk of known supportability and security vulnerabilities and reduce costs with proactive insights and services from Environment Review and Quarterly Business Reviews |
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