TechValidate Research on Citrix Customer Success


Citrix Services Case Study

Leavitt Group

Introduction

This case study of Leavitt Group is based on a September 2016 survey of Citrix Services customers by TechValidate, a 3rd-party research service.

“Taking a Citrix Education course has enabled my organization or customer to optimize their Citrix infrastructure.”

“We were deploying Xenmobile and I took the course to help with the deployment and troubleshooting.”

“The courses are well designed to accomplish the tasks you’re going to see in a production environment. The exams are much better that most companies at testing on relevant, practical knowledge, rather than just memorizing facts.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix Services:

  • Took an education course for the following reasons:
    • Increase their knowledge of Citrix technology
    • Prepare for a certification exam
    • Further their career

Use Case

The key features and functionalities of Citrix Services that the surveyed company uses:

  • Uses the following Citrix products:
    • XenApp
    • XenDesktop
    • Provisioning Services (PVS)
    • XenMobile
    • NetScaler
    • ShareFile

Results

The surveyed company achieved the following results with Citrix Services:

  • Realized the following benefits from taking a Citrix Education course:
    • Increased productivity at work
  • Took 0-3 months to apply the skills learned in their Citrix course.
  • Received the most value in the following areas of Citrix training:
    • Hands-on labs
    • Talking to an expert instructor
    • Reading training content online
  • Experienced the following benefits to their Citrix environment after attending Citrix Education courses:
    • Reduced implementation time




About This Data

This data was sourced directly from verified users of Citrix Customer Success by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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