TechValidate Research on Citrix Customer Success

Case Study: International Business Machines Corporation


This case study of International Business Machines Corporation is based on a June 2014 survey of Citrix Worldwide Consulting and Education customers by TechValidate, a 3rd-party research service.

“Citrix Education offers the most dynamic learning platform I have seen so far.”


  • Attended a Citrix Education course:
    • To further their career

Use Case

  • Uses the following Citrix products:
    • XenDesktop
    • NetScaler


  • Saw a return on the time invested in Citrix Education in 3-6 months.
  • After attending a Citrix Education course:
    • Saw increased job satisfaction
  • Became more effective after attending a Citrix Education course.
  • Experienced the following benefits as a result of Citrix Education courses:
    • Achieved better integration with non-Citrix software
    • Improved customer relationships

About This Data

This data was sourced directly from verified users of Citrix Customer Success by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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