TechValidate Research on Citrix Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Citrix Services. TechValidate stands behind the authenticity of all published data. Learn more »



9,914 Customers Surveyed

82,093 Data Points Collected

946 Published TechFacts

71 Published Charts

260 Published Case Studies



Featured Research Collections for Citrix Services

Curated collections and slideshows of TechValidate research data on Citrix Services.



Selected Research Highlights


Citrix Services Case Study

Large Enterprise Computer Services Company

Introduction

This case study of a large enterprise computer services company is based on an August 2016 survey of Citrix Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Taking a Citrix Education course has enabled my organization or customer to optimize their Citrix infrastructure.”

“I’m able to better serve customers with the added knowledge of the application.”

“It expanded my knowledge of how the application interface so I can trouble shoot and solve clients needs.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix Services:

  • Took an education course for the following reason:
    • Increase their knowledge of Citrix technology

Use Case

The key features and functionalities of Citrix Services that the surveyed company uses:

  • Uses the following Citrix products:
    • XenApp
    • XenServer

Results

The surveyed company achieved the following results with Citrix Services:

  • Realized the following benefit from taking a Citrix Education course:
    • Increased job satisfaction
  • Took 0-3 months to apply the skills learned in their Citrix course.
  • Received the most value in the following area of Citrix training:
    • Talking to an expert instructor
  • Experiences the following benefits to their Citrix environment after attending Citrix Education courses.
    • Deeper understanding of the causes of issues in their environment
    • Faster resolution of issues in their environment

CXD-300 Course Effectiveness

Will the skills you learned in the course help you reach the organizational goal you defined in the previous question?

Yes
97%
No
3%

Citrix Services Customer Testimonial

Getting access and feedback for a product (WEM) with expert guidance really showed a level of support generally not made as easily available without jumping through tiers and offline developers.

Engineer, Fortune 500 Retail Company

Citrix CNS-207 Customer Testimonial

The High Availability module of CNS-207 was the most valuable to me. We have a big XenApp presence in our environment. Any down time is an interruption of service and impacts patient care. Having the ability to provide high availability will greatly benefit our organization.

IT Systems Analyst, Large Enterprise Health Care Company

Continuous Learning and Development as a Recruitment and Retention Tool

If an organization didn’t offer continuous learning and development to their employees:

I wouldn't consider working for them: 27%
I would be less likely to consider working for them: 58%
It wouldn't make a difference to me: 15%

Citrix Services Case Study

Steria

Introduction

This case study of Steria is based on an August 2016 survey of Citrix Services customers by TechValidate, a 3rd-party research service.

“Taking a Citrix Education course has enabled my organization or customer to optimize their Citrix infrastructure.”

“It gave me more assurance in my actions and decisions.”

“Taking a course with Citrix Education allowed my to stay up to date on new technology and validate my skills. It is a benefit to my career.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix Services:

  • Took an education course for the following reasons:
    • Increase their knowledge of Citrix technology
    • Prepare for a certification exam
    • Further their career
    • Fulfill an employer requirement

Use Case

The key features and functionalities of Citrix Services that the surveyed company uses:

  • Uses the following Citrix products:
    • XenApp
    • XenDesktop
    • Provisioning Services (PVS)
    • XenServer
    • NetScaler

Results

The surveyed company achieved the following results with Citrix Services:

  • Realized the following benefits from taking a Citrix Education course:
    • Increased quality of work/life balance
    • Increased job satisfaction
    • Increased productivity at work
  • Realized the following outcomes through earning their Citrix Education exam certification:
    • Increased productivity at work
  • Took 6-12 months to apply the skills learned in their Citrix course.
  • Received the most value in the following areas of Citrix training:
    • Hands-on labs
    • Talking to an expert instructor
    • Self-paced learning
  • Experienced the following benefits to their Citrix environment after attending Citrix Education courses.
    • Deeper understanding of the causes of issues in their environment
    • Faster resolution of issues in their environment
    • Implementation of additional Citrix features and functionality
    • Reduced implementation time


More to Explore



About Citrix Services

Citrix Consulting helps customers achieve the highest levels of efficiency, manageability and agility for all strategic IT services – from enabling mobile workstyles to delivering cloud services.

Citrix Services Website   Citrix Website