TechValidate Research on Citrix Workspace Cloud

192 TechFacts – Page 4 of 7


87% of surveyed customers chose Citrix RightSignature to get documents signed faster.

Spine Care & Pain Management sends 100+ documents per month with RightSignature.

87% of customers agreed with the following statement:

“RightSignature is extremely easy to use.”

80% of surveyed customers save 1-5 hours or more per week with RightSignature.

91% of customers are likely to recommend Citrix RightSignature.

90% of customers agreed with the following statement:

“Compared to previous methods, RightSignature helps me get more documents thoroughly completed by clients without errors and omissions.”

Ginger Gladden, a Consultant at Cornerstone Insurance Agency, is very likely to recommend Citrix RightSignature for the following reason:

RightSignature has been such a time saver for us! Not only do we get client signatures back quicker, we get every form completed and signed the first time, there are no follow-up requests because of missing information, unless the mistake was ours. For an office that conducts nearly all business via the Internet, RightSignature is a tool we cannot live without.

Mariah Munn, a Personal Lines Manager at Multicounty Insurance, is very likely to recommend Citrix RightSignature for the following reasons:

RightSignature is an easy program that makes things more helpful and saves time for our customers.

Karen Johnson, an Office Manager at Holiday River Expeditions, is very likely to recommend Citrix RightSignature for the following reason:

RightSignature is very easy to use and works perfectly for our application. Switching to an online document greatly cut down on missing paperwork.

5/5 Stars

In a sentence or two, please tell us about a time when RightSignature saved the day.

A customer in need of auto insurance was in Mexico and only had access to a laptop but no printer, and could not purchase insurance without a signature. There wasn’t a fax method anywhere in Baja, and without insurance he was in harms way; he could end up in a Mexico jail if he had an accident. RightSignature saved the day.

In a sentence or two, please describe how your process for getting signed documents has changed since you began using RightSignature.

We are able to include our other office in the return of the application, so we all have the same records.

5/5 Stars

In a sentence or two, please tell us about a time when RightSignature saved the day.

Being in a tax preparation business, we live our lives by deadlines. RightSignature has helped us enormously when we cannot get those last minute clients to come in to sign documents before filing their taxes.

In a sentence or two, please describe how your process for getting signed documents has changed since you began using RightSignature.

I can’t even begin to tell you just how much time alone RightSignature has saved us. We aren’t even using it at our full potential yet (as it is our off-season), but there is no more printing, mailing, and filing.

5/5 Stars

In a sentence or two, please tell us about a time when RightSignature saved the day.

Our office is a C.P.A. Firm and we deal with filing deadlines. Often we have clients that live out of state and tend to wait till the last minute to get their information to us. RightSignature helps guarantee that we have the properly signed documents in order to file timely.

In a sentence or two, please describe how your process for getting signed documents has changed since you began using RightSignature.

RightSignature has just made it SO much easier. As long as our clients have email and Internet access, they can sign what we need.

5/5 Stars

In a sentence or two, please tell us about a time when RightSignature saved the day.

We had a last minute rental booking and needed all documents signed and returned right away. RightSignature aided in making this happen.

In a sentence or two, please describe how your process for getting signed documents has changed since you began using RightSignature.

Since using RightSignature, I have been able to send and receive documents much easier and more quickly. Being able to control what needs to be filled out and signed makes it all the more worth using because more times than not the documents are accurately filled out.

100% of Real Estate clients are likely to recommend ShareFile.

Tom Scanlin, an Executive at Appraisal Assist, is very likely to recommend ShareFile for the following reason:

The ShareFile product itself is very good and reliable. The customer service is always knowledgeable and available.

An IT Project Manager of a small business real estate company is very likely to recommend ShareFile for the following reason:

We use ShareFile extensively. We like its ability to create folders and subfolders.

Whenever I need a file, I automatically open my ShareFile account and find the document, as opposed to going into the company network which is a sea of documents. That saves me time.

Corine Howard, Executive Assistant - Finance & Acquisitions, The Habitat Company, LLC

With ShareFile, we get a running start on each project rather than spending extra time and money copying, shipping, etc.

Business Project Manager, Small Business Real Estate Company

We appreciate the extensive list of tools and apps available within ShareFile which help us improve productivity.

IT Systems Analyst, Small Business Real Estate Company

I like that everyone can access a folder on a project. We can achieve organization even when a project is heavy in terms of gathering documentation.

Corine Howard, Executive Assistant - Finance & Acquisitions, The Habitat Company, LLC

The ability to send / receive files from users, particularly client users, without allowing them to access and view folder content is beneficial to our business.

IT Systems Analyst, Small Business Real Estate Company

ShareFile is secure, easy to use, and helps us set up a means of file transfer that makes it possible to achieve in minutes/hours what would have otherwise taken days at a great expense. We’ve saved not only goodwill with our clients but shipping expenses and admin time, printing charges, etc. We really appreciate the service.

Business Project Manager, Small Business Real Estate Company

ShareFile provides full file exchange functionality (e.g., authentication, file transfer, organization, and storage, communications, branding) in the “File Wizard” page of the Appraisal Assist website. As far as clients know, they are on the company site. The ShareFile service and execution made the Appraisal Assist business model possible.

Tom Scanlin, Executive, Appraisal Assist

L & L Holding Co LLC finds ShareFile’s customer care team to be excellent.

The Habitat Company, LLC chose Citrix ShareFile to share files and have control over who had access to them.

There is no confusion as to where a file is located. ShareFile allows us to set up specific folders for different branches and store specific data related to that branch. The biggest difference was being compliant with a file sharing tool. Not only does it grant us the ability to send larger files, but it also allows us to send them securely.

System Administrator, Small Business Financial Services Company

It’s much easier to e-mail secure documents using ShareFile and I don’t have to password protect anything in my e-mails. The drag and drop is about as easy as it gets.

Business Professional, Small Business Financial Services Company

With ShareFile, our user community is able to share large files quickly and easily without assistance from the IT department.

Joe McEachern, System Administrator, Gordon Brothers Group, LLC

ShareFile has helped us cut down on e-mail traffic which, in itself, is a huge time saver. Having all of the important documents stored in a central place where all parties that need them can access them has saved us hours on a weekly basis.

Financial Analyst, Small Business Financial Services Company

What used to take multiple days now can be done much, much more easily using ShareFile. It frees up time for more productive tasks.

Operations Manager, Small Business Financial Services Company




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