Citrix Workspace Cloud Research Charts

Citrix RightSignature Customer Research

E-Signatures save 80% of businesses more than an hour of paperwork every week

How much time does RightSignature save your business in an average week?

More than 5 hours: 23%

1-5 hours: 57%

Up to 1 hour: 20%

Citrix RightSignature Customer Research

Since using RightSignature, which of the following is easier to do?

Getting time-sensitive documents signed promptly	92%
Servicing remote clients	76%
Receiving documents without mistakes	62%
Managing documents and records	59%
Providing data security and compliance	30%

How much time does RightSignature save your business in an average week?

More than 5 hours: 23%

1-5 hours: 69%

Up to 1 hour: 8%

What were you previously using to get documents signed prior to RightSignature?

Fax	52%
Shipping	24%
Email	68%
Manual/in-person delivery	51%
DocuSign, Adobe EchoSign or another e-signature service	10%
Other	5%

How did you share files before ShareFile?

Dropbox, Google Drive, or another consumer file-sharing service	24%
Printing, mailing/shipping hard copy documents	43%
Email	78%
Fax or FTP	34%
CD or flash drive	32%

What were the primary reasons you chose Citrix ShareFile?

I needed better security for my files	83%
Attachment size restrictions made emailing large files too hard	48%
It’s easy for non-technical people to use	56%
I wanted to save money on mailing, printing, burning CDs, etc.	13%
I needed to access and/or sync files from mobile and other devices	13%

Which ShareFile features do you find most valuable?

Sync	18%
Plugin for Microsoft Outlook	39%
Tracking and notifications	67%
Customizable admin and user settings	50%
Mobile apps	13%
E-signature	6%
Other	9%

What were the primary reasons you chose Citrix ShareFile?

I needed better security for my files	61%
Attachment size restrictions made emailing large files too hard	64%
It’s easy for non-technical people to use	59%
I wanted to save money on mailing, printing, burning CDs, etc.	17%
I needed to access and/or sync files from mobile and other devices	18%
Other	18%

How our users shared before ShareFile:

Dropbox, Google Drive, or another consumer file-sharing service	29%
Printing, mailing/shipping hard copy documents	42%
Email	74%
Fax or FTP	39%
CD or flash drive	46%
Other	10%