TechValidate Research on Citrix Workspace Cloud

Case Study: Appraisal Assist


This case study of Appraisal Assist is based on a November 2014 survey of ShareFile customers by TechValidate, a 3rd-party research service.

“ShareFile provides full file exchange functionality (e.g., authentication, file transfer, organization, and storage, communications, branding) in the “File Wizard” page of the Appraisal Assist website. As far as clients know, they are on the company site. The ShareFile service and execution made the Appraisal Assist business model possible."


  • Chose Citrix ShareFile for the following reasons:
    • For its ease of use
    • Professional and seamless site integration
  • Shared files with the following methods before ShareFIle:
    • Email

Use Case

  • Uses ShareFile for the following:
    • Recieve data files/return reports for appraisers
  • Uses ShareFile from a mobile device to do the following:
    • Not using mobile devices


  • Finds the following easier since using ShareFile:
    • Organized file exchange with authenticated client accounts.
  • Has improved productivity by 60-70 % with ShareFile compared to their previous email attachment and FTP solution.
  • Finds the following ShareFile features to be most valuable:
    • Sync
    • Tracking and notifications
    • Customizable admin and user settings

About This Data

This data was sourced directly from verified users of Citrix Workspace Cloud by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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